1.1.2 - Describe the need for change management. Flashcards

1
Q

What is change management?

A

Change management is the process of shifting various teams, departments, and organisations from the present state to the desired state.

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2
Q

Why is change management needed?

A

It is a structured approach for ensuring that changes are thoroughly and smoothly implemented, achieving lasting benefits.

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3
Q

What does change management focus on?

A

It focuses on the wider impacts of change, particularly on people as individuals and teams, moving from the current situation to the new one.

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4
Q

What types of changes can change management involve?

A

Changes can range from simple process changes to major changes in policy or strategy needed for the organisation to achieve its potential.

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5
Q

Why is a proper plan important for implementing a new system?

A

Without a proper plan, the change from the old system to the new one will not be successful. Various factors like training, implementation method, and type of change-over need to be considered.

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6
Q

What factors need to be regarded in change management?

A

Factors include employer/employee training, how the system will be implemented, and the type of change-over.

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