1.1.2 market segmentation Flashcards
1
Q
definition market segmentation
A
identifiable group of individuals or part of a market where customers share one or more characteristics or needs
diving a meaket in smaller groups with similar characteristics/needs
2
Q
market segmentation kinds
A
Geographic - location
Psychografic - lifestyle
Demographic - age, gender, income
Behavioural
3
Q
what use of it can we use to support market research
A
websites, social media, databases
4
Q
✅ Advantages of Market Segmentation
A
Better Understanding of Customer Needs
→ Products/services can be tailored more effectively
Improved Marketing Efficiency → Targeted promotions = less waste, better ROI Competitive Advantage → Helps stand out by meeting specific group needs Customer Loyalty → People feel understood and valued = more repeat business Higher Profits → Can charge premium prices for niche markets (less price-sensitive)
5
Q
❌ Disadvantages of Market Segmentation
A
Higher Costs
→ Customising products and marketing for each segment can be expensive
Complexity in Operations → Managing multiple products or strategies can be difficult Risk of Missing Out → Focusing too narrowly might ignore potential customers outside the segment Data Challenges → Requires detailed and accurate market research Over-Segmentation → Splitting the market too much can reduce economies of scale