1.1.1 Competition Flashcards
what does business need to do in a competitive market
efficient, listen and meet to customer needs and wants, less wasteful, produce a good quality product/service, cpmpete in non-price factors –> homogeneous markets
Homogeneous markets
are markets where products or services are perceived as identical or very similar by consumers, leading to little differentiation between offerings. In such markets, competition is primarily based on price rather than unique features or branding.
marketing mix
price - often based upon competitors
product - siilar products in competitive market
promotion - branding generates loyalty
place - how easy to acces product on market
direct competitors examples
pepsi - coke, Amazon - Waitrose, McDonalds - burger king, nike - adidas
indirect competitors examples
HMV -Spotify, Gucci - ASOS, Chinese - Mexican, DVD shop - cinema
direct competition definition
when businesses offer similar products or services that fulfill the same customer need, targeting the same audience
indirect competition definition
businesses that offer different products or services but satisfy the same customer need or solve the same problem
benefits competition
good for consumer –> makes business try harder e.g. better products, better service , lower price
good for economy –> recources used more efficiently, grawing business into internationality helps export
how to keep up with competition
lower prices, loyalty schems, expand into online retailing, promote products, better quality products and services and shop experience, marketing mix, speciality skills
when does competition occure
when two or more businesses work independently to supply the products/services tto the smae group of people
how have waterstones and HMV responded to the rapid changes in the dynamic markets they work in
Waterstones:
Focus on In-Store Experience: creating a pleasant and curated in-store experience, offering cozy atmospheres, personalized recommendations, and cafés to attract book lovers.
Partnership with Online Retailers
HMV:
Diversifying Product Range
Focus on In-Store Events: hosted live music events and artist signings
Digital Presence