Week 7: Care

Question 1

Define care

Answer 1

Attending to the physical, psychological and social needs of an individual, the obligation of someone to prevent harm or distress occurring to another

Question 2

What are the core conditions?

Answer 2

Empathy, congruence, unconditional positive regard

Question 3

What are the 8 aspects of care?

Answer 3

• encouraging manner
• attentive reassurance
• human respect
• healing environment
• appreciation of unique meanings
• mutual problem solving
• affiliation needs
• attending to basic human needs

Question 4

What are the 6C’s?

Answer 4

Care, compassion, competence, communication, courage, commitment

Question 5

What is care?

Answer 5

Care is our core business and that of our organisations

Question 6

What is compassion?

Answer 6

Compassion is how care is given through relationships based on empathy, respect and dignity

Question 7

What is competence?

Answer 7

Competence means all those in caring roles must have the ability to understand an individual’s health and social needs

Question 8

What is communication?

Answer 8

Communication is central to successful caring relationships and to effective team work

Question 9

What is courage?

Answer 9

Courage enables us to do the right thing for people we care for, to speak up when we have concerns

Question 10

What is commitment?

Answer 10

A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients

Question 11

What are the eight dignity factors?

Answer 11

• choice and control
• communication
• eating and nutritional care
• pain management
• personal hygiene
• privacy
• social inclusion