Week 3: Consultation Skills Flashcards
What is a diagnostic error?
The failure to establish an accurate and timely explanation of the patient’s health problem or communicate that explanation to the patient
When do most diagnostic errors take place?
During information collection and integration
What are the 6 P’s of a mental health history take?
Presenting, precipitating, perpetuating, predisposing, protective, physical
What is the LEAPS framework?
Listen, empathise, ask, paraphrase, summarise
What is the PALMS frameworks?
Position, attitude, look&listen, make space, stance
What are the steps to authentic communication?
- provide validation
- ensure that non-verbal cues match verbal messages
- promote patient centred approches
Polly has pretty damn fine sexy socks
Presenting complaint
History of presenting complaint
Past medical history
Drug history
Family history
Social history
Systematic review