UNIT 8 - Sustainable competitive advantage Flashcards

1
Q

competitive advantage occurs when

A

bs creates value for customers

that’s both

greater than cost of supplying benefits it offers

and is

superior to that of other bs

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2
Q

give example of comp adv both low cost strat and differentiaition

A

low cost - similar benefits at lower price

diff - higher benefits at a similar price

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3
Q

however if bs has advantage over others

A

rivals want to copy it removing comp adv

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4
Q

as rivals cna just copy adv of bs and therfore take away advantage bs will

A

want to develop sustainable competitive advantage it can protect OT

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5
Q

State ways bs might protect tis competitive advantage

A

Legal Proctection

Control over Resources

A particular culture

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6
Q

explain sustainable copetitive advantage thorugh legla protection

A

pateents giving legal protection to new inventions for a number of year

laws by gov to protect bs or industry from foreign competition e.g trade barriers - improt tariffs

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7
Q

explain sustainable copetitive advantage thorugh Control over resources

A

e.g owning diff stages of supply chain

if bs controls some of these resources or stages it can prevent others accessing them

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8
Q

give rela life example of control over resources

A

de beers controls sig proportion of supply of diamonds in world - legal restrictions

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9
Q

PARTICULAR CULTURE - what does culture mean

A

values and attitudes of its employees - way the y think and how they behave

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10
Q

PARTICULAR CULTURE - WHY IS CULTURE DIFFICULT TO COPY

A

relies on what people actually beleive

influenced by factors like history of bs and xp of members

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11
Q

PARTICULAR CULTURE - unlike a equiment cant be .. it has to

A

bought and installed

grow ot and people incorporated into way people think and operate

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