Unit 7 Quiz

Question 1

According to Daniels, what do recognition and rewards have in common that leads to their ineffectiveness?

Answer 1

The delay in their delivery

Question 2

After conducting an assessment using the PDC, you identify that employees are not graphing behavior data consistently, because they do not have continuous access to data sheets. The most appropriate intervention for addressing this issue may be:

Answer 2

Setting up a system that ensures more than needed data sheets will be continuously available.

Question 3

By offering your employees incentives for completing their work efficiently, you are bribing them.

Answer 3

False

Question 4

It is good practice to develop the same goals for all of your employees to work toward.

Answer 4

False

Question 5

The following is the problem with employee-of-the-month awards:

Answer 5

All the above:

a. They are generally not based on specific goals of what should be accomplished to earn them.
b. They do not allow for immediate delivery of reinforcement.
c. They only allow reinforcement to be delivered to one person.
d. Usually, winning it one month means no opportunity to win the next.

Question 6

The following is true about incentives in the workplace:

Answer 6

None of the above

Question 7

What does Aubrey Daniels not suggest when using contests to motivate?

Answer 7

Provide a large, expensive award for the winner

Question 8

What does Daniels suggest be used when evaluating employees’ performance in lieu of forced choice performance appraisals?

Answer 8

Performance matrix

Question 9

What kind of feedback are you giving an employee if you provide them with a performance summary depicted visually?

Answer 9

Graphic feedback

Question 10

When setting goals in the workplace, it is best to:

Answer 10

Set small, easily obtainable goals