Unit 6 Quiz

Question 1

An example of discretionary effort is:

Answer 1

An employee stays after work and after clocking out to help another employee even though it is not required and they will not get paid any extra.

Question 2

Delivering feedback using the sandwich method:

Answer 2

All the above:
May result in making positive praise function as a punisher due to continuous pairing. May confuse the performer. Is not recommended.

Question 3

From a behavior analytic point of view, user friendly may be called (I-05):

Answer 3

Positive reinforcement

Question 4

How can you identify reinforcers of employees?

Answer 4

Ask, try, observe

Question 5

The 4:1 rule refers to:

Answer 5

One must deliver reinforcement for at least four behaviors for every one behavior that is corrected

Question 6

What are the three approaches in evaluating the effects of supervision?

Answer 6

Specified in writing what the expectations are, feedback from supervisor, regular evaluations.

Question 7

What is an underutilized source of reinforcement at work?

Answer 7

Peer-related reinforcement

Question 8

What is the first step in receiving feedback?

Answer 8

Request feedback

Question 9

When providing feedback to staff, it should most often be:

Answer 9

Immediate, positive, and specific

Question 10

Which of the following is not true concerning the use of feedback?

Answer 10

Corrective feedback should be brief but harsh so the person remembers