training Flashcards
what is a work trial
A way of trying out a potential employee before offering them a job
how long can work trials last
up to 30 days but normally around a week
what happens during a work trial
The potential employee is introduced to core tasks of the job and tries to complete them effectively.
who are work trials for
People returning to employment and for unskilled work.
What is the expected outcome of a successful work trial?
employment
what is induction
- Introducing a new employee to the workplace
- including administrative aspects and social aspects
What is the objective of induction?
To familiarise new employees with their workplace and make them feel comfortable.
What is the benefit of a successful induction program?
- motivates staff
- reduces staff turnover
what is on-the-job training
Employees work with or next to an experienced worker and learn alongside them.
What is job rotation?
New employees work for short periods in each department of the company.
What is coaching?
A senior employee guides the development of a junior member by continuously watching and offering advice.
What is mentoring?
The new employee works on their own while being paired with a more experienced staff member for advice and assistance.
What are the disadvantages of on-the-job training?
- may have ineffective trainers
- takes up the trainers time
- may not provide in-depth training
What are the advantages of on-the-job training?
- cheaper
- trainee still contributes to business
- learn specifics of the business
what is off-the job training
Training that takes place away from the workplace.
What are the advantages of off-the-job training?
- specialist trainer
- no distraction
- risk of error is reduced
what are the disadvantages of off-the-job training
- expensive
- no contribution to the business yet
- may not be tailored to specific firm
what are the benefits of a well trained workforce?
- increased efficiency
- increased motivation
- attracts more employees
- reduced risk of error
What is retraining?
Training is an ongoing process. Employees often need to be retrained to cope with the changing working environment or new department.
What can cause changes in the working environment requiring retraining?
- new health and safety requirements
- new working practises
- new technology
what is self-assessment
The process of having the employee critically reflect upon their own performance, record their progress, and suggest targets for the future
What is peer assessment?
Having employees of a similar level critically comment upon the performance of a co-worker and perhaps suggest methods of improvement.
What are the benefits of peer assessment?
- employees learn from each other
- may be less critical than manager
