training Flashcards

1
Q

what is a work trial

A

A way of trying out a potential employee before offering them a job

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2
Q

how long can work trials last

A

up to 30 days but normally around a week

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3
Q

what happens during a work trial

A

The potential employee is introduced to core tasks of the job and tries to complete them effectively.

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4
Q

who are work trials for

A

People returning to employment and for unskilled work.

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5
Q

What is the expected outcome of a successful work trial?

A

employment

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6
Q

what is induction

A
  • Introducing a new employee to the workplace
  • including administrative aspects and social aspects
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7
Q

What is the objective of induction?

A

To familiarise new employees with their workplace and make them feel comfortable.

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8
Q

What is the benefit of a successful induction program?

A
  • motivates staff
  • reduces staff turnover
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9
Q

what is on-the-job training

A

Employees work with or next to an experienced worker and learn alongside them.

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10
Q

What is job rotation?

A

New employees work for short periods in each department of the company.

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11
Q

What is coaching?

A

A senior employee guides the development of a junior member by continuously watching and offering advice.

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12
Q

What is mentoring?

A

The new employee works on their own while being paired with a more experienced staff member for advice and assistance.

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13
Q

What are the disadvantages of on-the-job training?

A
  • may have ineffective trainers
  • takes up the trainers time
  • may not provide in-depth training
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13
Q

What are the advantages of on-the-job training?

A
  • cheaper
  • trainee still contributes to business
  • learn specifics of the business
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14
Q

what is off-the job training

A

Training that takes place away from the workplace.

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15
Q

What are the advantages of off-the-job training?

A
  • specialist trainer
  • no distraction
  • risk of error is reduced
16
Q

what are the disadvantages of off-the-job training

A
  • expensive
  • no contribution to the business yet
  • may not be tailored to specific firm
17
Q

what are the benefits of a well trained workforce?

A
  • increased efficiency
  • increased motivation
  • attracts more employees
  • reduced risk of error
18
Q

What is retraining?

A

Training is an ongoing process. Employees often need to be retrained to cope with the changing working environment or new department.

19
Q

What can cause changes in the working environment requiring retraining?

A
  • new health and safety requirements
  • new working practises
  • new technology
20
Q

what is self-assessment

A

The process of having the employee critically reflect upon their own performance, record their progress, and suggest targets for the future

21
Q

What is peer assessment?

A

Having employees of a similar level critically comment upon the performance of a co-worker and perhaps suggest methods of improvement.

22
Q

What are the benefits of peer assessment?

A
  • employees learn from each other
  • may be less critical than manager