motivation Flashcards

1
Q

what is motivation

A

Motivation is the process of encouraging employees to achieve their full potential and perform at their best.

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2
Q

what are the benefits of a motivated workforce

A
  • Increased productivity and efficiency.
  • Improved employee satisfaction and morale.
  • Reduced absenteeism and staff turnover.
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3
Q

what was fredrick taylor’s motivation theory?

A

he believed that people only work for money and that they should be told exactly how to do their jobs.

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4
Q

what were fredrick taylor’s beliefs?

A
  • he believed in close supervision of the workforce
  • he also believed in paying people according to how much they produced called ‘piecework’
  • he broke down the production recess into a series of small tasks
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5
Q

what are the negatives of taylors theory

A

Overlooks the importance of non-financial factors such as employee well-being.

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6
Q

what did Eton Mayo believe

A
  • Mayo believed that human relations were crucial to improving productivity in the workplace
  • social and psychological needs are just as important as financial needs
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7
Q

how did Eton Mayo want to achieve this

A
  • greater communication
  • individual autonomy
  • employee community
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8
Q

What is the herzberg two factor theory?

A

herzberg identified two major sets of influences at work: hygiene factors and motivators themselves.

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9
Q

what are hygiene factors and what should they do

A
  • they should prevent dissatisfaction
  • represent the basic needs
  • related to the job context not the actual job
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10
Q

what are examples of hygiene factors

A
  • fair supervision
  • fair disciplinary rules
  • positive employee relations
  • job security
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11
Q

what are motivators

A

relate to the job itself and can be used to
positively motivate employees:

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12
Q

examples of motivators

A
  • personal achievement
  • recognition
  • interest in the work itself
  • responsibility
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13
Q

what are Maslow’s Hierarchy of Needs

A

physiological, safety, social, esteem, self-actualization

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14
Q

what is the order of the levels of Maslow’s Heirarchy of needs

A
  • Physiological needs (e.g., pay, working conditions).
  • Safety needs (e.g. job security ,safe environment).
  • Social needs (e.g., teamwork, relationships).
  • Esteem needs (e.g., recognition, status).
  • Self-actualization (e.g., personal growth, creativity).
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15
Q

What are the main financial methods of motivation?

A
  • Piece rate: Payment per unit produced.
  • Commission: Payment based on sales.
  • Bonus: Extra payment for meeting targets.
  • Salary: Fixed regular payment.
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16
Q

advantages of financial motivation

A
  • motivate employees to reach certain targets
  • money is main motivator
  • motivate employees to contribute more to the business
17
Q

disadvantages of financial motivators

A
  • may be demotivated if they cant reach there targets due to external sources
  • jealousy of financial success of colleagues
18
Q

how should a business decide between financial and non-financial methods

A
  • type of workforce
  • type of business
  • business goals
19
Q

What are some key non-financial methods of motivation?

A
  • Involving employees in decision-making.
  • Job enlargement: Adding more tasks of similar type
  • recognition
  • opportunities for growth and training
20
Q

what is empowerment

A

A series of actions designed to give employees greater control over their working lives

21
Q

advantages of empowerment

A
  • middle managers are no longer needed
  • productivity increase due to job satisfaction
  • more innitiative with increased decision making
  • less supervision as employees have more responsibility
22
Q

disadvantages of empowerment

A
  • expensive redundancies
  • more training needed expensive
  • employees may have more responsibility than they want
  • employees may feel they deserve higher pay for more work
23
Q

what is Porter and Lawler Expectancy Theory

A
  • motivated by reward they expect to receive
  • intrinsic reward: positive feelings after completion e.g. pride and satisfaction
  • Extrinsic reward: rewards that are external e.g. bonuses and promotion