Teamwork , Diversity and Inclusion Flashcards
What are key ways to improve collaboration in a team?
- Establish team goals
- Communicate expectations
- Encourage cohesion between team members
- Leverage team member’s strengths
- Recognise and encourage collaborative behaviour
- Give Feedback
Why would it be beneficial to have a greater diversity in the industry?
- Greater talent pool
- Increased innovation
- Benefits reputation
- Different types of thinking
What are the RICS doing to encourage diversity?
- RICS launched the Inclusive Employer Quality Mark (IEQM) for firms to sign up to
- Achieved gender parity on the Global Executive Team
- Setup diversity working groups e.g. LGBT+
What is unconscious bias?
It is someone might have a preconceived prejudice about a group of people without of the individual being aware of it.
It is a social stereotype about certain groups of people that individuals form outside their own conscious awareness
Can also be described as implicit bias
How can you prevent unconcious bias?
Training to make people aware of their own biases to help manage them
What are responsibility matrix benefits?
- As the responsibilities and hierarchies are clearly defined then it’s easier for team members to deliver speak and collaborate with the more appropriate people
What is an example of team structure?
- Belbin’s theory
- Understand each team members strengths and weaknesses that can affect the productivity of a team.
- For example, if you have people in a team that have the same strengths, the team might not be as productive as they might compete for the same tasks
How does a clear team structure benefit leadership?
If the team works productively and delivers on its outcomes the leader is in a better position to make decisions that will benefit the team
Types of unconscious bias?
- Name bias
- Weight bias
- Beaty bias
- Gender bias
What is the Equality Act?
- Legislation that makes it unlawful to discriminate against someone on the ground of different set of characteristics like religion sex, sexual orientation, age, disability
What are the benefits of diverse working?
- Different ideas & new ways of thinking
- Innovative
- Wider range of skills
- Increased productivity
What is inclusion?
- Place where individuals are treated fairly and respectfully with equal access to opportunities and resources
What is meant by Teamwork?
- When a group of individuals work collaboratively for a common goal
What makes a good/effective team?
- Sense of purpose
- Clear understanding of team objectives
- Resources to achieve objectives
- Mutual trust
- Range of skills amongst team members
How do you improve team dynamics?
- Understand what motivates them
- Define roles and responsibilities
- Tackle problems quickly with positive feedback
- Clear communication
What different types of teams are you aware of?
- Production and service teams: construction is a good example of where you will find production teams. They have a relatively long life-span, providing an ongoing product or service to customers or the organisation.
- Action and negotiation teams: like legal teams, consist of people who tend to work together regularly.
- Project and development teams: including research and product development teams. They are dedicated to a particular objective and have limited life-spans and a clear set of short-term objectives.
- Self-Managed Teams – they don’t have a manager or a leader
- Leadership teams – skilled individuals used to develop better and strategies for better working
What does Skanska’s ‘Equality, Diversity and Inclusion’ policy include?
- Never make comments, or take actions, that could be perceived as discriminatory, harassing, victimizing, bullying, or disrespectful even if they are not made with that intention
- Respectfully challenge colleagues and other people at work, whose behaviour could be seen as unwelcome or unacceptable, whether to themselves or to someone else
- Plan highlights working environment can be adjusted into diversity inclusion and gender
- Make possible career progression with parenthood.
- Increase diversity of recruitment throughout the company
Why is it important to respect and value people’s differences and treat them appropriately?
• Make it a comfortable place to work
• Reduce workplace stress, conflict, and problems
• Increase productivity, knowledge and understanding.
What should a leader do?
- Listen to team members
- Question them to understand their points of view
- Be responsive to feedback
What is requirement when selecting team members?
- Range of necessary technical and specialist skills.
- Personal styles among members to fill the different roles that are involved in successful teamwork. (belbin’s team theory)
What are benefits of teamworking?
- Improve productivity
- Improve quality
- Improve customer focus
- Speed the spread of ideas
- Increase employee motivation
How do you deal with someone with an inexperienced team member?
- Come up with a plan to improve areas of weakness
- Provide motivation
- Give constructive feedback
- Provide support
