Teacher And Counselor (ch 22) Flashcards
Speak up initiative
Effort to educate patients how to get involved in their care and prevent healthcare errors
Patient education
Process of influencing that patients behavior to effect changes in knowledge, attitudes, and skills needed to maintain and improve health
Learning
the process by which a person acquires or increases knowledge or changes behavior in a measurable way as a result of the experience
TEACH
T: tune into the patient E: edit the patient information A: act on every teaching moment C: clarify often H: honor the patient as a partner in the education process
Pedagogy
science of teaching
andragogy
study of teaching adults
COPE model
C:creativity O: optimism P: planning E: expert information Tool used to help family members to become effective problem solvers and support your teaching efforts
Ask Me 3
brief tool used intended to promote understanding and improve communication between patients and their providers
what is my main problem?
What do I need to do?
Why is it important for me to do this?
Patients learn in three domains
cognitive, psycho motor, affective
contractual agreement
pact between two people setting out mutually agreed upon goals
informal teaching
unplanned teaching sessions
Formal teaching
the planned teaching done to fulfill learner outcomes
Positive reinforcement
affirm the efforts of patients who have mastered new knowledge, skills or attitudes
Negative reinforcement
criticism or punishment
counseling
interpersonal process of helping patients to makes decisions that promote their overall well-being
