task

Question 1

Which tab does contain the Activity Stream for a task?

Answer 1

Notes

Question 2

What functionality can you use to track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

Answer 2

Service Level Agreements

Question 3

What is the purpose of Work notes and Additional comments in a task?

Answer 3

Work notes are only visible to fulfillers and are not available to external users or customer. Additional comments is customer visible.

Question 4

The Task (task) table is one of ServiceNow’s core table and provides a series of standard fields used on each of the tables that extend it, such as __________

Answer 4

Incident, Problem

Question 5

What is a ServiceNow Task?

Answer 5

A task is any record that can be assigned or completed by a user in ServiceNow.

Question 6

What are the different Visual Task Board Structures used in ServiceNow?

Answer 6

Flexible, Freeform, Guided

Question 7

Which one of the statement below describes the relationship between the incident table and task table?

Answer 7

The incident table extends the task table

Question 8

Change tasks can manually be added in the following states. (Choose three.)

Answer 8

Implement, Assess, Authorize

Question 9

Which of the following functionalities can tables that extend Task table take advantage of?

Answer 9

Approvals Assignments Workflows Inactivity Monitors Service Levels

Question 10

Which of the following can be used to automate business logic for a particular process such as approvals, tasks, notifications, etc…

Answer 10

Flow Designer

Question 11

Which of the following is NOT a type of Visual Task Board?

Answer 11

Kanban boards