report

Question 1

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

Answer 1

A metric is used to measure and evaluate the effectiveness of IT service management processes

Question 2

Which of the following are valid report sharing options? Select 4 Answers from the below options.

Answer 2

Add to dashboard, Publish, Schedule, Export to PDF

Question 3

By default, a report is shared with:

Answer 3

The report creator only

Question 4

What source type should be used when creating a report from a dataset with pre-defined conditions?

Answer 4

Data source

Question 5

What type of relationship is recommended between Incident and SLA tables to report on incidents resolved by SLA per incident category?

Answer 5

Database Views

Question 6

Which of the following statements are NOT correct regarding the Schedule feature in reports? (select all that apply)

Answer 6

It can send email with the report attached to certain users or groups only for one time as specified in the schedule It can send an email with more than one report attached

Question 7

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

Answer 7

A metric is used to measure and evaluate the effectiveness of IT service management processes

Question 8

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

Answer 8

They direct the user to a record producer

Question 9

Which of the following context menus can be used to create a quick pie chart report?

Answer 9

Column Context Menu