catalog-item Flashcards
Which of the following is true of Service Catalog Items in relation to the Service Catalog?
They are the building blocks.
For Administrators creating new Service Catalog items, what is the characteristic they should know about Service Catalog variables?
Service Catalog variables are global by default
Which three Variable Types can be added to a Service Catalog Item?
Multiple Choice, Select Box, and Checkbox
What is created when an order is placed for a catalog item?
Req, RITM, SCTASK
What represents questions asked when ordering a catalog item?
Variables
Which three Variable Types can be added to a Service Catalog Item?
Multiple Choice, Select Box, and Checkbox
Which of the following is true of Service Catalog Items in relation to the Service Catalog?
They are the building blocks
Which of the following is used to determine which users can see certain catalog items?
User Criteria
In a catalog item, you need to change the “Order Now” button to read “Submit”, what should you do?
In catalog item, Select “Submit” in “Request Method” field
