module Flashcards
1
Q
Which of the following can be customized through the Basic Configuration UI 16 module?
A
Banner Image, System Date Format, Browser Tab Title
2
Q
Which module does display a list of tasks assigned to a user�s group, but not yet assigned to an individual user?
A
My Groups Work
3
Q
Which of the following modules are available to ITIL users by default?
A
Incident, Problem, Change, Service catalog, Self - service
4
Q
Which one of the following modules can be used to view field settings for a table?
A
Tables and Fields.
5
Q
Which of the following roles is the minimum role required to be able to access My Work and My Group Work modules?
A
itil