Stakeholder Management Flashcards
Stakeholder Analysis is a technique of systematically gathering and analyzing __________ and ________ information to determine whose interests should be taken into account throughout the project?
Quantitative; Qualitative
What grid is defined as the Level of authority combined with active involvement?
Power/Influence Grid (Authority = Power & involvement = Influence)
Wheh should the Stakeholder Register be created and updated?
Created during project initiation, updated throughout the project
What is the document that contains the relevant details pertaining to project stakeholders called?
Stakeholder Register
What Plan contains information on how to effectively manage stakeholders and their engagement throughout the project?
Stakeholder Management Plan
Engagement level of stakeholders can be classified as:
Unaware __________ Neutral
Supportive __________
Resistant
Leading
Current and desired engagement can be documented using which type of matrix?
Stakeholder Engagement Assessment Matrix
Which project document is used to document and monitor matters under discussion or in dispute between project stakeholders?
Issue Log
Face-To-Face meeting is the best method for resolving?
Issues
What are some activities that the project manager engages in to manage stakeholders?
Engage Stakeholders
Manage expectations
Address concerns
Clarity/resolve issues
Does the Manage Stakeholder Engagement process involve resolving of issues with project stakeholders?
Yes
What is the key input that captures changes that need to be communicated to stakeholders?
Change Log
What grid reflects the level of authority combined with the level of concern?
Power/Interest (Authority = Power & Concern = Interest)
What grid is defined as Active involvement combined with the ability to effect changes to the project?
Influence/Impact (Involvement = Influence & ‘changes to the project’ = Impact)
________ __________ is an important tool used in the Identify Stakeholders process.
Stakeholder Analysis
