HR Management

Question 0

What HR Process can be described as the process of confirming HR availability and obtaining the team necessary to complete project activities?

Answer 0

Acquire Project Team

Question 1

The _________ ________ ______ describes how human resource requirements will be met.

Answer 1

Staffing Management Plan

Question 2

The project may consist of a ______ _______ which includes team members with a shared goal who fulfill their roles with little or no face-to-face interaction (using email, audio/video conferencing, web-meetings, etc.)

Answer 2

Virtual Team

Question 3

What is the KEY Output of the Acquire Project Team (Execute) process?

Answer 3

Project Staff Assignments

Question 4

To ensure that competent staff members are assigned to the project, the project managers can use _________.

Answer 4

Negotiation

Question 5

All performance goals should be SMART - what does “SMART” stand for?

Answer 5

Specific
Measurable
Achievable/Attainable
Relevant
Time-Specific

Question 6

What are the 5 Stages of Group Development?

Answer 6

Forming
Storming
Norming
Performing
Adjourning

Question 7

In Group Development what is Forming?

Answer 7

Team meets, learns their roles and responsibilities and agree on goals; individuality is at its highest during this phase.

Question 8

In Group Development what is Storming?

Answer 8

Team starts working on the project; and may suffer from the “I am right” mentality.

Question 9

In Group Development what is Norming?

Answer 9

Team members adjust their behavior to work as a team; learn to trust each other; ‘We an work together’ mentality.

Question 10

in Group Development what is Performing?

Answer 10

The teams are able to function as an organized and interdependent unit as they find ways to get the job done smoothly and effectively.

Question 11

In Group Development what is Adjourning?

Answer 11

Completing the task and moving on from the project as staff are released during project phase or closure.

Question 12

In critical situations, the project manager may want to move the team to a ‘war room’ to discuss issues. What is this called?

Answer 12

Co-Location

Question 13

In ______ ______ ________ we assess how the team is performing.

Answer 13

Team Performance Assessments

Question 14

What are the five Conflict management Techniques?

Answer 14

Collaborate/Problem Solve
Withdraw/Avoid
Smooth/Accommodate
Compromise/Reconcile
Force/Direct

Question 15

Emphasizing areas of agreement, rather than disagreement is which Conflict Management technique?

Smoothing, Forcing, Compromising, Withdrawal, Collaborating

Answer 15

Smoothing (also Accommodating or Lose-Yield)

Question 16

Which Conflict Management technique is considered to have a Lose-Lose outcome?

Smoothing, Forcing, Compromising, Withdrawal, Collaborating

Answer 16

Compromising

Question 17

Exerting your viewpoint at the expense of the viewpoints of others is which Conflict Management Technique?

Smoothing, Forcing, Compromising, Withdrawal, Collaborating

Answer 17

Forcing (also Win-Lose)

Question 18

The conflict Management Technique that is also referred to as Lose-Leave is:

Smoothing, Forcing, Compromising, Withdrawal, Collaborating

Answer 18

Withdrawal (also Avoid)

Question 19

The highest level in Maslow’s hierarchy of needs is called:

Answer 19

Self-Actualization

Question 20

Conflict intensity is highest for which of the following:

Schedules, Priorities, Cost, Personality

Answer 20

Schedules

Question 21

The theory in which management assumes that employees are inherently lazy is known as:

Answer 21

Theory X

Question 22

If your company believes in “job for life”, it is an example of:

Answer 22

Ouchi’s Theory (Also known as Theory Z)

Question 23

“Data expands to fill the space available for storage” is an exmaple of:

Answer 23

Parkinson’s Law

Question 24

Dave is a good programmer, so his boss thinks he’ll be a good project manager. This is an example of:

Answer 24

The Halo Effect