Software troubleshooting: Continuous restarts on the computer

Question 1

What are some of the options that you can remedy a continuous restart?

Answer 1

Restart the computer in Safe Mode.

Roll back the video adapter drivers or any new driver updates

Question 2

What method should you avoid to continuous restarts?

Answer 2

You should not perform a fresh installation of Windows 10. This will require more administrative effort compared to rolling back the drivers.

You should not restart the computer, press the F8 key, and select the Command prompt only option. This option was used in Windows 7 and is no longer applicable in Windows 10.

You should not reset the PC. This one-click option reinstalls Windows 10 on a running computer and gives the user the option to delete or retain personal files, and to restore all apps installed by the PC manufacturer. However, this option only restores configuration options that are saved in OneDrive, Azure, or a domain profile. Reconfiguring the user’s settings would involve more administrative effort than rolling the driver back.