Software Trouble Shooting: Disabling a trojan horse from a start up Flashcards

CompTIA A+ 220-1102 Exam Criteria

1
Q

What is the first option you should explore when disabling a trojan horse?

A

If you need to determine if a Trojan horse is loading at system startup, you should use Settings. Then select Apps and Startup. Check each application shown in the list to ensure that it is a valid application you need. As shown in the following exhibit, you can prevent an application from loading at startup simply by turning off the application

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2
Q

What are other options can you explore in disabling apps?

A

The Task Manager can also be used to Disable startup applications.

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3
Q

What options can you use to remove a trojan horse?

A

The anti-malware software may be able to remove the Trojan horse from the system itself, but you should make sure that the anti-malware software is updated to ensure that it is capable of detecting the newest threats that have emerged.

System Restore restores a computer to a previously saved state. It does not remove Trojan horses from computer startup, especially if the Trojan were included in the restore image.

The Windows Recovery Environment is a recovery environment that can repair common causes of unbootable operating systems. It does not remove Trojan horses from computer startup.

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