Section 26.252 Automating Onboarding

Question 1

Automating Onboarding

Answer 1

Automating the onboarding process impacts organizational productivity, employee satisfaction, and retention rates

■ Streamlining onboarding ensures new hires are integrated quickly and efficiently into their roles and the organisation’s culture

■ Benefits:
● Eliminates manual tasks, reduces errors, and provides structured,
consistent onboarding

● Reduces administrative burden on HR and IT departments

● Enhances support ticket management processes

Question 2

Areas to Automate in Onboarding

Answer 2

■ Creation of documentation records

■ Scheduling training

■ Provisioning equipment

■ Managing access rights

■ Distributing checklists

■ Collecting feedback

Question 3

User Provisioning

Answer 3

Involves creating and managing user accounts and access rights

■ Ensures new employees have necessary access to systems, applications, and resources

■ Process includes the following:

● Collecting information
● Creating accounts
● Assigning roles and access
● Sending notifications
● Conducting synchronization and updates

Question 4

Steps in User Provisioning

Answer 4

● Employee provides personal details, role, and department information

● Automation creates user accounts in various systems

● Automation assigns roles and access levels based on department and position

● Automated notifications sent to the employee, manager, or IT
department

● Automation keeps user information synchronized across platforms

Question 5

Resource Provisioning

Answer 5

Ensures timely allocation of physical and digital resources needed by new employees

■ Resources include:

● Workstations
● Software licenses
● Communication tools

■ Process involves:

● Requirements analysis
● Resource allocation
● Configuration
● Verification and auditing
● Gathering feedback

Question 6

Steps in Resource Provisioning

Answer 6

● Analyze role and department information to determine specific resources

● Initiate procurement workflows or allocate available resources based on rules

● Configure resources to meet the employee’s role

● Verification process to ensure successful allocation

● Auditing to track allocated resources for inventory management and compliance

● Employee and manager feedback on resource suitability and additional requirements