Section 1 - Safety

Question 1

What is a computer

Answer 1

Anything that takes input, processes, stores and outputs

Question 2

What is a workstation

Answer 2

A desktop computer

Question 3

What is a server

Answer 3

Usually a rack-mounted computer used to host a file and print sharing server

Question 4

What is a laptop

Answer 4

Mobile version of a workstation

Question 5

Define tablet

Answer 5

Portable computer that consists of a touchscreen and computing hardware

Question 6

Define smartphone

Answer 6

Smaller version of tablets, able to make and receive calls and texts

Question 7

Define smart device

Answer 7

Device that has the ability to compute e.g. Alexa

Question 8

Define IOT (Internet of things)

Answer 8

Any computer that can connect to a network

Question 9

What common components are most computers going to rely on

Answer 9

Hardware, Software, Firmware

Question 10

Define Hardware

Answer 10

Any part of the computer that you can pickup move around open and close

Question 11

Define software

Answer 11

Instruction for hardware

Question 12

What is storage

Answer 12

saving of data for future use

Question 13

Define firmware

Answer 13

Specialised type of software on a chip

Question 14

What 3 types of software exist

Answer 14

OS Software, Application Software, Drivers

Question 15

Define OS Software

Answer 15

Provides a method for saving, retrieving, changing, printing and transmitting info

Question 16

Define Application Software

Answer 16

Used to create, store, modify and view info/data

Question 17

Define drivers

Answer 17

Used to translate commands from the OS to a piece of hardware

Question 18

Types of safety

Answer 18

Personal, electrical, chemical, component

Question 19

What does personal safety include

Answer 19

Trip hazard avoidance, proper lifting technique and safety ger usage

Question 20

What is a trip hazard

Answer 20

Anything that’s in the way or where people walk

Question 21

Define ESD

Answer 21

Electrostatic discharge occurs when electrons from your body rush from the body to a component

Question 22

What is involved in Component safety

Answer 22

Usage of antistatic bag to hold components, ESD wrist strap when handling components and an ESD mat to hold the tower

Question 23

Expand on electrical safety

Answer 23

Shut down the computer, disconnect the power then go to work

Question 24

Expand on chemical safety

Answer 24

Proper handling and disposal of hazardous materials and chemicals. An MSDS (material safety data sheet) will be found on the item.

Question 25

What is the correct troubleshooting method to be used

Answer 25

1)Identify the problem, 2)Establish a theory of probable cause, 3)Test the theory to determine the cause, 4)Establish a plan of action to resolve the problem and implement the solution,5)Verify full system functionality and preventative measures, 6) Document findings, actions and outcome