Prosci - Readiness Flashcards
What is the first step in a readiness assessment?
Defining the scope, depth, and overall size of the change
This includes identifying the type of change, its scope, the number of employees impacted, and the amount of change.
What are the types of change to identify in a readiness assessment?
- Processes
- Technology
- Organizational structures
- Job roles
- Mergers
- Strategic redirection
Recognizing these types helps in understanding the specific impact of change.
What does the scope of the change refer to?
The extent to which the change affects a workgroup, department, division, or the entire enterprise
This helps in understanding the breadth of the change impact.
How do practitioners assess the number of employees impacted?
By evaluating how many individuals the change will directly and indirectly affect
This assessment is crucial for understanding the scale of change.
What are Prosci’s 10 aspects of change impact?
- Processes
- Systems
- Tools
- Job Roles
- Critical Behaviors
- Mindset/Attitude/Beliefs
- Reporting Structure
- Performance Reviews
- Compensation
- Location
These aspects help practitioners focus on individual experiences during transitions.
Why is assessing leadership styles important in change management?
To determine commitment to change, ability to lead it, and capability to motivate others
This assessment helps identify the primary sponsor for change.
What role does organizational culture play in change management?
It influences how an organization reacts to change
Cultural awareness was deemed important by 87% of participants in a change management report.
Name the six primary cultural dimensions that impact change management.
- Assertiveness
- Individualism vs. Collectivism
- Emotional Expressiveness
- Power Distance
- Performance Orientation
- Uncertainty Avoidance
These dimensions can guide practitioners in tailoring change management strategies.
What is change saturation?
It occurs when organizations implement multiple change initiatives simultaneously without adequate planning
This can lead to change fatigue and poor adoption.
What is the purpose of the Prosci Change Management Portfolio process?
To manage multiple change initiatives simultaneously, ensuring alignment with organizational goals
This process helps mitigate change saturation.
What does employee readiness gauge?
How prepared and able employees are for change, as well as their potential resistance
Understanding readiness is crucial for effective change management.
What are the three important areas to gather employee data for readiness?
- Employee perceptions of the organization’s readiness
- Employee personal readiness for change
- Employee understanding of the change and its personal impact
These areas help tailor the change management approach.
What is the ADKAR Assessment?
A readiness assessment tool that addresses every element of the Prosci ADKAR Model
It helps identify gaps and trends in individual change processes.
What influences people managers’ attitudes toward change?
- Organizational culture issues
- Lack of awareness about change
- Belief that change is a poor solution
- Misalignment of project goals and personal incentives
- Inability to lead change
Understanding this can help prevent resistance.
What should a communication strategy for change ensure?
- Is structured
- Is transparent
- Is customized for different employee groups
- Delivers through multiple channels
- Provides answers to employee questions
- Creates an open dialogue
Effective communication is vital for understanding change initiatives.
What should practitioners analyze after collecting readiness data?
- Identify readiness levels
- Spot trends and patterns
- Develop targeted strategies
This analysis enhances organizational readiness for change.
