Leader - Org Change Capability Flashcards
What must an organization determine before planning for the transition state?
The current state of change management maturity
This involves assessing the organization in terms of five capability areas.
What are the five capability areas that define change management maturity?
- Leadership
- Application
- Competencies
- Standardization
- Socialization
What does the Leadership capability area focus on?
Senior leadership support for change management capability
It encompasses various forms of leadership support.
Name three forms of leadership support for change management.
- Primary sponsor for change management deployment
- Sponsor coalition for deployment
- Communications from key leaders about the importance of change management
What should an organization do if it scores low in the Leadership capability area?
Focus on building leadership support for change management capability first.
What characterizes the Application capability area?
The application of change management methodology and tools on projects and initiatives
A mature organization consistently applies change management across various projects.
List two examples from the Application capability area.
- A large percentage of projects applying change management
- Multiple parts of the organization applying change management
What is evaluated in the Competencies capability area?
Training and development of roles that apply change management tools and principles.
Which groups should receive training in change management according to the Competencies capability area?
- Change management practitioners
- Executive and senior leaders
- People managers
- Employees
- Project teams
What does the Standardization capability area focus on?
Mechanisms and systems to institutionalize change management
This helps increase the effectiveness and creates a common language around change.
Name two examples of Standardization in change management.
- Adoption of a standard approach and methodology
- Provision of standard tools
What is the goal of the Socialization capability area?
Building commitment and buy-in for change management at every level of the organization.
What are two indicators of mature levels of Socialization?
- Understanding of the value of change management
- Buy-in and support for applying change management
Fill in the blank: Standardization enables effective change management to become an _______ component of the organization.
integral
True or False: Socialization includes the acknowledgment of the need to apply change management.
True
What is a common outcome of a well-developed change management training curriculum?
Demonstrated effectiveness of training programs for change management.
