Building Change Maturity Flashcards
What is the purpose of establishing governance structures in change management?
To create a framework for overseeing change initiatives.
What is a Change Management Office or Center of Excellence?
A dedicated entity that manages and supports change management efforts.
What should be defined for effective change management?
Clear roles and responsibilities.
What are stage-gate processes?
Processes that incorporate change management deliverables at various stages.
What is one way to develop capabilities in change management?
Implement training programs across different organizational levels.
What is the purpose of a change agent network?
To extend the reach of change management efforts.
What role do mentoring relationships play in change management?
They connect experienced and new practitioners for knowledge sharing.
What is a key step in standardizing methodology for change management?
Select and adapt an appropriate change management methodology.
What should be developed for HR-specific changes?
Customized toolkits.
What is an important aspect of creating templates in change management?
To ensure repeatable processes.
Fill in the blank: Design a _______ change maturity roadmap with specific initiatives, resource requirements, and success metrics.
[12-month]
