Prosci - Change Saturation Flashcards

1
Q

What is change saturation?

A

Change saturation occurs when many change initiatives are implemented simultaneously without leadership tracking them.

This often leads to poor adoption, change fatigue, and increased employee turnover.

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2
Q

What percentage of employees experiencing change fatigue look for new roles?

A

54%

This statistic highlights the significant impact of change fatigue on employee retention.

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3
Q

What are common effects of change saturation on employees?

A
  • Poor adoption of changes
  • Change fatigue
  • Increased employee turnover
  • Higher stress levels
  • Reduced trust in employer

These effects can negatively alter workplace culture and productivity.

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4
Q

What is change capacity?

A

Change capacity refers to how well an organization can handle new changes, influenced by culture, history, and employee adaptability.

Each organization experiences change saturation differently based on its change capacity.

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5
Q

What does the Prosci Change Saturation Model identify?

A
  • Change capacity
  • Change disruption

These are the two driving forces behind change saturation.

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6
Q

What is change disruption?

A

Change disruption is the collective impact of multiple simultaneous changes demanding resources and attention.

It includes both minor updates and major strategic shifts.

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7
Q

How can organizations avoid the negative effects of change saturation?

A

By identifying potential overload points early and organizing the sequence of changes using a risk matrix.

This helps manage the pace of introducing new initiatives.

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8
Q

What percentage of employees affected by change initiatives report moderate to high stress levels?

A

73%

This statistic underscores the importance of addressing employee stress during change initiatives.

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9
Q

What is the Prosci ADKAR® Model?

A

A framework for understanding change at an individual level, assessing Awareness, Desire, Knowledge, Ability, and Reinforcement.

It helps gauge employee readiness for change.

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10
Q

What key indicators suggest difficulties with change saturation?

A
  • Increased employee turnover
  • More sick days taken
  • Decreased productivity

These indicators can reflect employee challenges with ongoing changes.

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11
Q

How can financial metrics help assess change saturation?

A

Analyzing metrics like revenue growth and profit margins can indicate the negative impact of change on the organization.

Financial losses and missed targets are signs of struggling with change saturation.

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12
Q

What should organizations compare to understand their change handling?

A
  • Revenue growth
  • Employee turnover
  • Customer retention

Comparing these metrics to industry standards and past performance reveals areas for improvement.

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13
Q

Fill in the blank: The five stages a person goes through during change according to the ADKAR model are Awareness, Desire, Knowledge, Ability, and _______.

A

Reinforcement

This model helps in assessing individual readiness for change.

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