Project+ Study Notes 28 Flashcards
informs the other party to stop (cease) doing the activity they’re doing and not do it again (desist). A cease-and-desist letter might be sent to someone who is violating copyright laws as an example.
cease-and-desist letter
outlines the intent or actions of both parties before entering into a contract or other mutually binding agreement. It’s a negotiable document and can be thought of as an agreement to agree on the terms and conditions.
letter of intent
is an agreement that may outline specific performance criteria or other actions between two or more parties. An ??? is used when a legal agreement can’t be created between the parties.
MOU
defines service level performance expectations among two or more parties. For example, the information technology department may have SLAs in place that outline how quickly they will respond to a critical service desk ticket.
service level agreement (SLA)
is typically written by a buyer and describes the specifications and quantities of the goods or services being purchased and the price. Once the ??? is accepted by the seller, it is a legally binding document.
purchase order (PO)
is a method of managing projects in small, incremental portions of work that can be easily assigned, easily managed, and completed within a short period of time called an iteration or sprint. Iterations or sprints (the terms are interchangeable) are always time-bound. Typically, a sprint is a two-week period but can be any short period of time defined and agreed upon by the team. The goal of a sprint is to produce a deliverable, or a tangible portion of a deliverable, by the end of the sprint.
Agile project management
coordinates the work of the sprint. They also run interference between the team and distractions that might keep them from the work at hand. A ??? is a facilitator and helps to educate others in the Agile process. They assist the product owner in maintaining the backlog, prioritizing work, and defining when the work is done. The ??? is a facilitator and not a manager. Project team members do not report to the ???
Scrum Master
represents the stakeholders and is the liaison between the stakeholders and the Scrum master. They speak on behalf of the business unit, customer, or the end user of the product and are considered the voice of the customer. There should be only one ??? on the team. Communicating with the stakeholders is a critical responsibility of the ??? They communicate progress and milestones achieved. They determine project scope, schedule, and request the funding needed to complete the work of the project. They manage and prioritize the backlog, which is essentially a list of tasks or work components.
Product owner
Stakeholders are people with a vested interest in the project or the outcomes of the project. They interface with the product owner, who informs them of work progress.
??? are responsible for completing backlog items. They sign up for tasks based on the priority of the work and their skill sets. They establish estimates for the work and take on enough tasks to fill the sprint period. Agile teams are self-directed, self-organized, and self-managed.
Agile Team (Team members)
which is a time-bound period of work, always starts with a ??? planning meeting. During the meeting, team members choose items from the backlog to work on during the ???. The backlog is a list of requirements (both functional and nonfunctional) for the project. The product owner prioritizes the backlog items based on business need, risk, and value to the organization. The Scrum team members break down large requirements into manageable portions of work that can be completed in a ???
sprint
