Project+ Study Notes 25 Flashcards
Types of Communication : different stakeholders have different types of communication in the communication plan.
Confidentiality Constraints : sensitive or confidential information be careful who receives it.
Tailor Communication Style : what type of communication stakeholders prefer and make tailored types of communication for them.
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occur at predetermined points in the project. These could be defined by the PMO, or the ??? can be designated by the project manager and agreed upon by the stakeholders. ??? may occur at the end of each project phase (Initiating, Planning, Executing, and so on) or once certain milestones or deliverables are achieved.
Gate reviews
Corrective Actions Corrective actions bring the work of the project into alignment with the project management plan.
Preventive Actions Preventive actions are implemented to help reduce the probability of a negative risk event.
Defect Repairs Defect repairs either correct or replace components that are substandard or are malfunctioning.
Resource changes can have many impacts including schedule delays, budget increases, and the introduction of new risks to the project.
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If ???, you’ll need to inform the appropriate stakeholders or project team members and perhaps set up a meeting to discuss the implications. Not all communication triggers require notification to every stakeholder. You’ll want to determine the target audience, based on the type of information or trigger that’s transpired. ex : Audits, Project planning, project change, risk register, milestones, schedule changes, task initiation/completion, gate reviews, BCP, IR, Resource changes.
a communication trigger occurs
are documented procedures that describe how the deliverables of the project are controlled, changed, and approved. They also describe and manage the documentation required to request and track the changes and the updates to the project management plan.
Change Control Systems
After the project management plan is approved, all change requests must be submitted through the change control system. The processes and procedures for change control should be documented and easily accessible to stakeholders and team members. The process should describe where to obtain a form for a change request, where and who change requests are submitted to for consideration, and a communication process for keeping the requestor apprised of the status.
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A change request could be submitted by most anyone working on or associated with the project. Change requests should always be in writing. This means you’ll need to devise a template form for stakeholders and others to document the change request, the reason the change is needed, and what will happen if the change is not made. You could include a place for other information on the form that you think will help the review committee determine whether the change should be made.
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The changes are typically evaluated by the subject-matter experts working on the area of the project that the change impacts, along with input from the project manager.
Change Control Process
The project manager will also analyze the schedule, the budget, and the resource allocation to determine what impacts will occur as a result of the change. This information is documented (a template comes in handy here as well) and then presented to the review committee, typically called a change control board, for approval or rejection.
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Regression Plan : way to go back to previously known working state after change(s) have been made.
CCB members might include stakeholders, managers, project team members, and others who might not have any connection to the project at hand.
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