Performance Measurement (3) Flashcards

1
Q

Why growing emphasis on NFPI? (Concentration)

A

Concentration on too few variables

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2
Q

Why growing emphasis on NFPI? (Lack)

A

Lack of information on quality

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3
Q

Why growing emphasis on NFPI? (Cost)

A

Changes in cost structures

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4
Q

Why growing emphasis on NFPI? (Competitive)

A

Changes in competitive environment

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5
Q

Why growing emphasis on NFPI? (manufacturing)

A

Changes in manufacturing environment

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6
Q

Why growing emphasis on NFPI? (indicator)

A

NFPIs are a better indicator of future prospects

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7
Q

If performance measurement systems focus entirely on those items which can be expressed in monetary terms?

A

Managers will concentrate on only those variables and ignore other important variables that cannot be expressed in monetary terms

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8
Q

What do traditional responsibility accounting systems fail to provide?

A

Information on quality or importance of operations

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9
Q

What does modern technology require?

A

Massive investment and product life cycles have become shorter

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10
Q

Changes in cost structures and a greater proportion of costs are sunk?

A

A greater proportion of costs are sunk and a large proportion of costs are planned, engineeered or designed into a product/service before production/delivery

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11
Q

When is it too late to control costs?

A

At the time the product/service is produced/delivered

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12
Q

What do financial methods not convey?

A

The full picture of a company’s performance, especially in a modern business environment

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13
Q

What do new manufacturing techniques and technologies focus on?

A

Minimising throughput times, invnetory levels and set up times

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14
Q

How can managers reduce the costs for which they are responsible for?

A

By increasing inventory levels through maximising output

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15
Q

What if a performance measurement system focuses principally on costs?

A

Managers may concentrate on cost reduction and ignore other important strategic manufacturing goals

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16
Q

What do financial performance indicators tend to focus on in terms of term/

A

They focus on the short-term

17
Q

Why are NFPIs considered superior compared to variance reports?

A

Can be provded quickly for maangers, easier to calculate and easier for non-financial amangers to understand

18
Q

Problem with NFPIs (Information)

A

Too many measures can lead to information overload for managers

19
Q

Problem with NFPIs (Operational goals)

A

May lead managers to pursue detailed operational goals at expense of overall corporate strategy

20
Q

Problem with NFPIs (Financial measures)

A

Need to be linked with financial measures

21
Q

Problem with NFPIs (Developed and refined)

A

Need to be developed and refined over the to ensure remain relevant