ORGANISATIONAL CULTURE Flashcards
What is organisational culture
Organisational culture refers to the norms and values held by the individuals in an organisation that determine how these individuals behave.
What are influences on organisational structure
Attitude and behaviour of leaders
Organisational structure - Do employees’ ideas get taken notice of by their managers.
Policies and procedures
Age of the organisation
Size of the company (big or small) do employees know the leaders, and can they communicate with them
Geographical location of the organisation - national culture
Employees in the organisation - Can determine the culture
Training - Are they trained to take risks
Nature of the industry - Is it a fast moving industry
Stories and symbols - What information are people told about the business
What is the importance of organisational culture
A source of differentiation
Creates a sense of identity
Determines attitudes of leaders and staff - the ‘unwritten rule’ of how things are done
What is a strong culture
A strong culture is one where the employees understand and buy into the culture of an organisation.
What is a weak culture
A weak culture is one where the employees do not understand the culture, oro the practice of an organisation does not match its stated vision.
