Negotiation Flashcards
What to do before entering a negotiation
BATNA- Best Alternative To a Negotiation Agreement, always have a backup plan when entering the negotiation.
Set target and resistance points
- Target is what you want to get
- Resistance is what you will not take/ lowest outcome
2 Different ways to negotiate
Distributive- Us vs Them, zero game. Short term relationship
Integrative- Find a solution that benefits both sides. Expand the pie. Long term relationship
Different issues in negotiation
Distribution- Zero sum issue, one person wins the other loses. Ex/ Pay
Integrative- Means a lot to another party, not so much to you
Collaborative- Same for both sides. By agreeing, benefits both sides a
Integrative strategies
Share info Build trust Ask questions Make multiple offers simultaneously Emphasize similarities, minimize differences
Mistakes in negotiations
Escalation of commitment- Sticking to a previous course of actions, refusing to change
Fixed pie myth- Treating every negotiation as distributive
Ancour and adjust- Choosing a point and then meeting in the middle
Bargaining zone
the area where your resistance point-target point overlaps with your competitors. Where the settlement is likely to happen
Tactics for distributive bargaining
threats Persuasion Not Budging No actual communication No compromise Be firm