Negotiation Flashcards

1
Q

What to do before entering a negotiation

A

BATNA- Best Alternative To a Negotiation Agreement, always have a backup plan when entering the negotiation.
Set target and resistance points
- Target is what you want to get
- Resistance is what you will not take/ lowest outcome

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

2 Different ways to negotiate

A

Distributive- Us vs Them, zero game. Short term relationship

Integrative- Find a solution that benefits both sides. Expand the pie. Long term relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Different issues in negotiation

A

Distribution- Zero sum issue, one person wins the other loses. Ex/ Pay
Integrative- Means a lot to another party, not so much to you
Collaborative- Same for both sides. By agreeing, benefits both sides a

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Integrative strategies

A
Share info 
Build trust 
Ask questions 
Make multiple offers simultaneously 
Emphasize similarities, minimize differences
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Mistakes in negotiations

A

Escalation of commitment- Sticking to a previous course of actions, refusing to change
Fixed pie myth- Treating every negotiation as distributive
Ancour and adjust- Choosing a point and then meeting in the middle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Bargaining zone

A

the area where your resistance point-target point overlaps with your competitors. Where the settlement is likely to happen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Tactics for distributive bargaining

A
threats 
Persuasion 
Not Budging 
No actual communication 
No compromise 
Be firm
How well did you know this?
1
Not at all
2
3
4
5
Perfectly