Communication Flashcards

1
Q

When is communication effective

A

Right Person hears
The Right Information
At the Right Time

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2
Q

What disrupts communication

A

Noise- Anything that makes communication unclear

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3
Q

What causes noise

A

Miscommunication

Imprecise language- Can be a cause of miscommunication

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4
Q

Communication barriers- What are they?

A

Mum effect- Withhold negative info, especially if it reflects negatively on you
Evaluation apprehension- Scared of being judged so don’t say anything
Competition and conflict- Withhold info to make your self more competitive
Groupthink- Group members don’t challenge the norm

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5
Q

How are woman likely to act?

A

Are more passive overall
Will give praise before criticism
Less likely to take credit and to ask for something
Puts oneself in, “one down” position

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6
Q

How men likely to act?

A

More likely to shift blame, and take credit for something when it goes well
Won’t apologize
Puts one selfs in, “one-up” position

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7
Q

Where culture differs in communication

A

Language- Not speaking the same first language can be a barrier to communicate
Non-verbal cues- Depending on cultures non-verbal cues can have drastic differences

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