Motivation strategies

Question 1

What is Maslow’s motivation strategy?

Answer 1

• Five levels of human needs which employees need to have fulfilled at work ​
• Only once a lower level of need has been fully met, would a worker be motivated by the opportunity of having the next need up in the hierarchy satisfied​
• A business should therefore offer different incentives to workers in order to help them fulfill each need in turn and progress up the hierarchy​

Question 2

What is Mayo’s motivation strategy?

Answer 2

• Workers are not just motivated by money but also by having their human/social needs met​
• Increase motivation by:​
  
  • Better communication between managers and workers​
  • Greater manager involvement in employees working lives​
  • Working in groups​
• In practice, therefore, businesses should introduce team working and personnel departments to look after employees interests​

Question 3

What is Herzberg’s motivation strategy?

Answer 3

• Believed in two-factor theory​
• Motivators​
  
  • Factors that directly motivate people to work harder​
  • Giving responsibility, recognition for good work, opportunities for promotion​
• Hygiene (maintenance) factors​
  
  • Factors that can de-motivate if not present but do not actually motivate employees to work harder​
  • Pay, working conditions, job security​
• Motivate by using motivators plus ensuring hygiene factors are met​
• Use job enrichment and empowerment (delegating more power to employees to make their own decisions).​

Question 4

What is Taylor’s motivation strategy?

Answer 4

• Managers should maintain close control and supervision over their employees.​
• Autocratic style of management- managers make all decisions themselves​
• Theory X (McGregor) approach to workers- believe workers are lazy and are only motivated by money​
• Motivate workers using piece-rate payment (pay based on how much they produce)​