Métrica Sigma Flashcards

1
Q

Métrica Sigma - Definição

A

Estratégia gerencial para a melhoria de processos, produtos e serviços

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2
Q

Escala Sigma

A

Nível → 1σ-6σ

VER SLIDE

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3
Q

Sigma Analítico - Cálculo

A

Sigma = (ETa - ESa) / CV

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4
Q

Sigla

ETa → ?

A

Sigla

ETa → Erro Total Analítico Permitido

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5
Q

Sigla

ESa → ?

A

Sigla

ESa → Inexatidão Analítica (Bias, Viés, Tendenciosidade)

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6
Q

Sigla

CV → ?

A

Sigla

CV → Coeficiente de Variação

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