Managing people Flashcards
How do you think organisation and communication improves human resource performance?
Better communication improves organizational performance. Listening and discussing a problem, and allowing all parties to add their opinion can help to agree a way forward. The result is ideally a happy motivated person who feels included and part of the team.
What techniques do you use for HR management?
In previous roles the HR department would be responsible but I would frequent request training for team members to benefit the project and themselves
How would you manage non-performers in your team/company?
The initial process would be to identify the key issues and discuss these with the relevant persons(s). I would try to find a way to overcome any obstacles and agree some short-term objectives with regular reviews.
Give an example of how you have evaluated your team’s/staff management skills?
Through 1-to-1 meetings and performance against the contract programme and procurement dates.
How do you motivate your team?
By including them on what’s happening, the imminent objectives, and wider goals. Allowing them some decision making providing it meets the objectives. Providing training where necessary.
How do you ensure that deadlines are met?
By frequent meetings, discussion, site visits, procurement sechedules
You become aware of a conflict in your team that will have an impact on the service provided to your client. How would you deal with this?
Initial 1-to-1 discussions to understand the issues. Thereafter bringing the parties together to resolve the issue, reminding them of the wider objectives
What RICS guidance would you take account of when managing people?
Conflict avoidance, conflict of interest, rules of conduct
What is the difference between management and leadership?
Management consists of controlling a group or a set of entities to accomplish a goal. Leadership refers to an individual’s ability to influence, motivate, and enable others to contribute toward organizational success. Influence and inspiration separate leaders from managers, not power and control.
Name 2 key skill as good manager requires.
Good communication and organisational skills
How have you applied management skills?
By assigning roles to individuals to help benefit the project based on their experience and competence
How have you applied HR techniques?
By treating everybody equally and ensuring a safe workplace. Ensuring that individuals are suited to their position and paid accordingly
How does climate and culture affect human resource performance in your experience?
Making sure that there is a good culture within a team covering diversity and inclusive of tea will help to benefit performance
