Diversity & inclusion Flashcards
What are some types of teams?
- office team
- project team
- design team
Give examples of team working you have demonstrated.
Working in project management required good team working skills to create a successful relationship with the design team, project team, and subcontractors to improve efficiency and performance. This includes utilising strengths and weaknesses, harnessing experience, and overcoming problems to deliver a successful project
What is the Tuckman or Herzberg theory?
Theories on teamworking and motivational techniques
What is workplace diversity?
Acceptance and inclusion of all employees whatever their background. It acknowledges their strengths and potential
* all are treated equally
What are the advantages of a diverse team?
- increased productivity
- increased creativity
- improved cultural awareness
- a positive reputation
No one is left out and it allows all involved to contribute in a positive way
What are inclusive environments?
- a culturally inclusive environment requires mutual respect, clear communication, understanding of expectations and self-reflection
- people of all cultural orientations are free to express who they are and their opinions
Why are inclusive environments important?
- a diverse and inclusive team will perform at their best and feel part of the team
- performance will likely suffer if someone feels left out or ignored
What legislation or regulations covers inclusive environments?
Equality Act 2010 and the Human Rights Act 1998
What is your understanding of inclusion in the workplace?
Creating an environment and culture where all employees feel like they belong. They feel comfortable voicing opinions
What is unconscious bias?
- Assumptions about someone based on their race, gender or disablility
- judgements made without conscious awareness based on stereotypes
- prevents diversity
What are six elements for effective teamwork?
- Team identity
- Shared vision and team objectives
- Communication
- Collaboration and participation
- Issue negotiation and resolution
- Reflection and self-assessment.
What is teamwork?
the combined action of a group, especially when effective and efficient.
What is a disadvantage of teamwork?
Team members can waste time and energy in disputes and some members may opt out of the process – ‘social loafing’ – leaving others to do all the work. This can occur particularly when people feel they are dispensable.
Why is leadership important with teamwork?
The team leader is the person responsible for ensuring that members work effectively together to achieve their goal or objective and must facilitate the co-operation necessary for the team to perform well. The leader must also ensure that the team has the resources and information necessary to complete its task.
What is collaborative working?
In construction, this means bringing together everyone involved in the delivery of a project so that they work in unison towards a common goal. When problems occur, people come together to find a solution rather than splitting up to look for their contract.
What is an RACI matrix?
A RACI chart—also known as a responsibility assignment matrix—is a simple diagram used in project management to map task roles and responsibilities.
A RACI chart defines whether the people involved in a project activity will be Responsible, Accountable, Consulted, or Informed for the corresponding task, milestone, or decision.
What is partnering?
Partnering promotes improved performance through collaborative business relationships based on best value rather than lowest cost. Contract awards are still subject to rigorous competition, but judged on pre-determined combinations of quality and cost.
What are some benefits of partnering?
- Increased customer satisfaction
- Better value for the client
- Recognition and protection of profit margin for contractors and suppliers
- Staff development and satisfaction
- Creation of an environment that encourages innovation and technical development
- Better understanding between partners and driving down of real costs
- Design integration with specialists in the supply chain
What Is a Strategic Alliance?
A strategic alliance is an arrangement between two companies to undertake a mutually beneficial project while each retains its independence
How can diversity and inclusion be encouraged?
- company policies
- training and awareness
- diverse recruitment
- inclusive communication
What is ISO 30415?
ISO 30415 is a guideline, which helps to develop an inclusive workplace requiring an ongoing commitment to diversity and inclusion (D&I), addressing inequalities in organizational systems, policies, processes and practices.
What have RICS said on diversity and inclusion?
“Diversity and inclusion is a business imperative for attracting top talent into organisations. It is crucial that the built environment sector has a diverse and inclusive workforce that represents the global communities our profession supports and serve
What are the 9 protected characteristics of the Equality Act 2010?
- gender reassignment
- sex
- sexual orientation
- age
- disability
- race
- religion or belief
- marriage and partnership
- pregnancy and maternity.”
What are key skills for effective teamworking?
- Listening - to other people’s ideas
- Discussing - team members to ask questions and interact
- Persuading - individuals to consider their positions
- Respect - treating team members with respect and support their ideas
- Helping - to encourage teamwork
- Sharing - information to create a positive team environment
- Participating - ensuring all team members get involved
- Communication - having effective communication skills to allow team members to work together
- Reflection - identifying strengths and weaknesses of team members and the team itself