Lecture 9: Employee motivation Flashcards
Motivation
The study of work motivation is concerned with why people initiate behaviour and effort at work, and the processes that determine its intensity, direction towards goals, and maintenance over time
Personality and motivation
People who are high on conscientiousness show higer levels of motivation and performance
Self esteem and motivation
People who feel good about themselves, want to keep this feeling through high performance in the workplace so they are motivated to perform well to preserve this high selfpesteem –> consistency theory
Chronic self-esteem
Overall feeling of how you feel about yourself
Situational self-esteem
The self-esteem you feel in a particular moment can switch between moments
Socially influenced self-esteem
Relates to how your self-esteem is influenced by other people
Intrinsic motivation
A person’s internal desire to do something
Extrinsic motivation
Motivation that comes from outside the person
Pygmalion effect
People perform at the level that is expected from them
Maslow’s Needs Hierarchy
Basic needs from bottom to top
- Physiological
- Safety
- Belonging
- Self-esteem
- Self-actualization
ERG theory
- Existence (safety and physiological)
- Relatedness (belonging)
- Growth (self-esteem and self-actualization)
Two-factor Theory
- Hygiene factors (dissatisfaction)
- Motivators (satisfaction)
Hygiene factors
- Sources of job dissatisfaction
- Tend to be extrinsic factors
- e.g. Work conditions, salary, relationship with peers or supervisor
Motivators
- Sources of job satisfaction
- Tend to be intrinsic factors
- e.g. Achievement, recognition, work itself, responsibility, growth
Job characteristics theory
Jobs are motivating when they….
- Have task variety
- Have task significance
- Allow task identification
- Allow autonomy
- Provide employees with feedback
