Lecture 4: Recruitment Flashcards

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1
Q

Internal recruitment

A

Only opening the application in your own company
- Less costs
- Motivation for employees
- You know the peoples strengths and weaknesses
-BUT you don’t get fresh insights and you are opening another position for recruitment

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2
Q

External recruitment

A

Going outside the organisation, sending out job descriptions
- New fresh insights
- BUT can be costly and you don’t really know them

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3
Q

Formal/Direct channels for recruitment

A
  • Media advertisements
  • Point of purchase
  • Direct mail
  • Employee agencies
  • College recruiters
  • Computer databases
  • Special events
  • Employee referral programs
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4
Q

Informal/Indirect channels for recruitment

A
  • Situation-wanted ads
  • Direct applications
  • Employee referrals
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5
Q

Writing recruitment ads

A
  • Realistic –> increased attraction
  • Detailed –> better fit assessment
  • Explained process –> motivation to apply
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6
Q

Structured interviews

A
  • Based on job analysis –> content validity and face validity
  • Low adverse impact –> less biased, same for everyone
  • Candidates don’t always like this –> boring
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7
Q

Unstructured interviews

A
  • More fun
  • Unreliable and not valid
  • Legally problematic
  • Lack of job relatedness
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8
Q

Primacy effect

A

You remember things better in the beginning than in the end

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9
Q

Contrast effect

A

After a good candidate, other candidates will be less good

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10
Q

Negative-information bias

A

After hearing one negative thing you may assume they have more negative traits and your going to ask more questions about these things

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11
Q

Interviewer-interviewee similarity

A

More positive questions to people you like and are similar to you

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12
Q

Steps for creating a structured interview

A

1) Determine KSAO’s to tap
2) Create interview questions
3) Create a scoring key
4) Conduct the interview

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13
Q

Clarifiers

A

Questions that ask people to give more information about something

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14
Q

Disqualifiers

A

Questions to discriminate people

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15
Q

Past-focused questions –> STAR

A

Situation –> introduce situation
Task –> describe task you had to do
Action –> Explain what you did and how
Result –> End with the results

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16
Q

Conduct the interview

A
  • One interviewer could be biased, a panel could be intimidating
  • Build rapport; creating a good relationship
  • Explain process
  • Score after each question
  • Don’t ask questions about private life or about candidate’s health