lecture 9 Flashcards
psychological contract
promises that org make outside legal contract-> individual beliefs regarding the terms and conditions of a reciprocal exhange agreement between that focal person and another party
pc evolution
creation- maintenance- disruption- recreation or abandonment
pc violated
angrey, people want to exit but no alternatives-> renogation-> speak up, involve others
organizational distributive justice
equal allocation of resources
organizational procedural justice
process that lead to outcome distribution
organizational interactional justice
treatment respect and equal, provide explanation for decision
injustice consequences
health, attitude and relation, performativef
deontic justice
dominant focus on employer employee relationship and org justice literature
deontic justice theory
moral fair treatment, respont to morally wrong doing, treat others with respect
deontic drivers get triggerd by injustice
general negative effect, betrayal perpetrator, feeling sorry for victem
affective perspective taking
effortful and intetnional process in which one person attempts to understand the thoughts, feelings and motives from another person
positive attributions
perspective taking-> identification with perpetrator or target -> feel positive to one of the twoo
justice restoration
pepretator punishment or victim support