lecture 12

Question 1

technostress

Answer 1

stress caused by inability to adapt or cope with new computer technology in a healthy manner

Question 2

techno stress creators

Answer 2

techno overload- techno invasion- techno complexity- techno insecurity- techno uncertainty

Question 3

techno overload

Answer 3

forces you to work faster and longert

Question 4

techno invasion

Answer 4

employees can be reached at any time

Question 5

techno complexity

Answer 5

users feeling inadequate in their skills

Question 6

techno insecurity

Answer 6

users feel treatened to lose job

Question 7

techno uncertainty

Answer 7

technology change creates uncertainty

Question 8

outcomes technostress strain

Answer 8

higher emotional exhaustion- lower job satisfaction- impaired task performance, high resistance

Question 9

techno inhibiters

Answer 9

reduce stress from technology:
- technological support
- focus on users, effective change management

Question 10

hindrance stresor

Answer 10

appraised as threats, hinder personal development

Question 11

challenge stressor

Answer 11

apprised as opportunities, promote personal growth

Question 12

work home spill over

Answer 12

when salient experiences at work affect emotions, attitudes and behavior within the same individual at home

Question 13

nuanced approach for spill over

Answer 13

as positive spill over can be positive

Question 14

disconnected is important

Answer 14

personal time is needed to recover- take earned brakes- be aware of pressures, lead by examples