lecture 11 Flashcards
1
Q
types of planned change
A
task, process, structure
2
Q
aim change
A
direct financial profits but impact employees is often forgotten
3
Q
change paradox
A
most change initiatives fail but need for change
4
Q
impact on employees
A
stress- burnout - less job satisfaction
higher absenteeism - higher turnover
drop in OCB
5
Q
explanators of negatives of change
A
work intensification- job insecurity- role ambiguity- injustice and psychological contract breach
6
Q
better communication during change
A
after merger less stress and higher job satisfaction
7
Q
lack of information
A
rumors-> uncertainty-> negative spiral
8
Q
goodchange communication
A
realistic communication- respond to employees concern- communicate as quickly as possible- invest in open and collective planning
9
Q
A
