lecture 6 Flashcards

1
Q

group

A

two or more individuals interacting and interdependent who have xome together to achieve paritcular objectives

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2
Q

formal group

A

structure, designated assignment, clear roles

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3
Q

informal group

A

natural formations in response to need of social contact

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4
Q

types of teams

A

problem solving teams- self managing teams- cross functional teams- virtual teamsp

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5
Q

problem solving teams

A

5-12 people, same department, regulary meet, no authority to implement solutionss

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6
Q

self managing teams

A

10-15 people, task: planning and scedule work, making operating deciosns, no supervisor-> psychological empowerment but bad conflict management, power struggle

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7
Q

cross functional teams

A

same hierarchical level but different work areas, very wide used -> creative idea generation but lower team cohesion

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8
Q

virtual teams

A

collaborate online, geographically dispersed members-> overcome space and time but lack of social support, less information sharing, conflict

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9
Q

roles

A

set of expected behavior patterns attributed to someone occupying a given position in a social unit

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10
Q

groups properties

A

roles, norms, status, size

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11
Q

norms

A

acceptable standards of behavior shared by a groups members that express what they ought to do under certain circumstances

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12
Q

types of norms

A

appearance norms, social arrangement norms, resource allocation norms, performance norms

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13
Q

status

A

socially defined position or rank given to groups or group members by others

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14
Q

size

A

optimal size 5-12 -> diverse and effective
large groups: better at fact finding
small groups: better at problem solving

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15
Q

are groups effective

A

mixed results

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16
Q

social loafing

A

tendency to expend less effort when working collectively

17
Q

why does social loafing exist

A

beliefs others dont contribute enough, dispersion of responsibility

18
Q

factors social loafing

A

increased with group size- higher among men- less social loafing in complex tasks

19
Q

what can managers do agains social loafing

A

set group goals, increased intergroup competition, peer evaluation, select member who prefer groups

20
Q

socio emotional benefits groups

A

fulfillment and need to belong, positive attitude, higher job satisfaction