lecture 6 Flashcards
group
two or more individuals interacting and interdependent who have xome together to achieve paritcular objectives
formal group
structure, designated assignment, clear roles
informal group
natural formations in response to need of social contact
types of teams
problem solving teams- self managing teams- cross functional teams- virtual teamsp
problem solving teams
5-12 people, same department, regulary meet, no authority to implement solutionss
self managing teams
10-15 people, task: planning and scedule work, making operating deciosns, no supervisor-> psychological empowerment but bad conflict management, power struggle
cross functional teams
same hierarchical level but different work areas, very wide used -> creative idea generation but lower team cohesion
virtual teams
collaborate online, geographically dispersed members-> overcome space and time but lack of social support, less information sharing, conflict
roles
set of expected behavior patterns attributed to someone occupying a given position in a social unit
groups properties
roles, norms, status, size
norms
acceptable standards of behavior shared by a groups members that express what they ought to do under certain circumstances
types of norms
appearance norms, social arrangement norms, resource allocation norms, performance norms
status
socially defined position or rank given to groups or group members by others
size
optimal size 5-12 -> diverse and effective
large groups: better at fact finding
small groups: better at problem solving
are groups effective
mixed results
social loafing
tendency to expend less effort when working collectively
why does social loafing exist
beliefs others dont contribute enough, dispersion of responsibility
factors social loafing
increased with group size- higher among men- less social loafing in complex tasks
what can managers do agains social loafing
set group goals, increased intergroup competition, peer evaluation, select member who prefer groups
socio emotional benefits groups
fulfillment and need to belong, positive attitude, higher job satisfaction