lecture 5

Question 1

task performance

Answer 1

doing core job tasks and meeting core responsibilities of a job

Question 2

components task performance

Answer 2

technical performance- communication- team management - leadership position

Question 3

measures task performance

Answer 3

self rating , peer and supervisor rating: subjective
archival records: objective

Question 4

OCB extra role behaviour

Answer 4

contributions to the maintenance and enhancement of the social and psychological context that support task performance

Question 5

5 factors of OCB

Answer 5

altruism- concentiousness- civic virtue- courtesy- sportsmanship

Question 6

altruism

Answer 6

descretionary behaviors that have the effect of helping a specific other person with an org relevant problem

Question 7

concentientiousness

Answer 7

compliance to org, obeying rules, going beyond minimal role requirements

Question 8

civic virtue

Answer 8

concerned about the life of the company, keeping up with change

Question 9

courtesy

Answer 9

consulting with others before taking action, empathy

Question 10

sportmanship

Answer 10

not complaining about trivial matters

Question 11

OCBI

Answer 11

behaviors directed to ward the benefit of other individuals, altruism ,courtesy

Question 12

OCBO

Answer 12

behavior directed towards the benefit of the org, concientiousness, civic virtue, sportsmanship

Question 13

predictors of job performance person specific

Answer 13

general mentability- job knowledge- job experience- non cognitive preditors(personality)

Question 14

predictors of job performance environmental

Answer 14

job characteristics(stressors), role ambiguity, situational constraints, job uncertainty, conflict

Question 15

OCB facilitates social interaction that is needed to accomplish task work

Answer 15

positive relation between OCB and performance teammember exchange

Question 16

resource allocation theory

Answer 16

time is a scarce resource and limited factor constraining the performance of distinct aspects of the work role-> moderate is best

Question 17

time management skill

Answer 17

skill to achieve an effective use of time while performing goal directed activities

Question 18

lagged design

Answer 18

matched survey data, from employees, supervisors, co workers