Learning to Be Approachable Flashcards
Wearing an unusual item can make it easier for people to feel comfortable approaching you.
FALSE
TRUE
TRUE
Correct
What are the characteristics of an open posture?
- facing forward, shoulders back, arms uncrossed
- having a stern, scowling face
- avoiding direct eye contact
- being hunched over, tense, arms crossed
- facing forward, shoulders back, arms uncrossed
Correct
An open posture invites people in to converse and share their ideas with you.
It can be a good idea to ask trusted friends if you’re coming across as unapproachable.
TRUE
FALSE
TRUE
Correct
This is a reason people might view you as unapproachable.
- holding back an element of your personality
- flashing dominance signals
- reacting quickly and harshly to others’ ideas
- all of these answers
- all of these answers
Correct
Bill is a new Director responsible for 75 people. What advice would you give to him so that he continues to be the most approachable?
- Leave his calendar open for employees to come anytime.
- Continue walking down the hallways.
- Keep doing one on ones with everyone.
- Choose events to interact at, e.g. team meetings versus one on one.
- Choose events to interact at, e.g. team meetings versus one on one.
Correct
Creating larger venues will give the majority of employees the opportunity to interact with you.
Steve is a professional Product Manager. He is looking to add value to others and demonstrate his expertise. What strategy can he take to be more approachable online?
- Write a letter.
- Tweet a comment on Facebook.
- Use a blog.
- Respond to a comment in Facebook.
- Use a blog.
Correct
This medium allows you to add value to others and demonstrate your expertise.
Leaders should avoid holding open office hours.
FALSE
TRUE
FALSE
Correct
It’s a bad idea to develop a list of go-to introductory questions.
TRUE
FALSE
FALSE
Correct
Which strategy can help you deepen your conversation?
- ask follow-up questions
- give genuine compliments
- ask about hobbies
- all of these answers
- all of these answers
Correct
Adopting the ‘croissant’ strategy means:
Select an answer:
1. standing in an open circle, so others can join
2. feeding people will make them favorably disposed toward you
3. eating only carbohydrates
4. breakfast meetings are the best for networking
- standing in an open circle, so others can join
This is a key ingredient of a good LinkedIn profile:
Select an answer:
1. a detailed explanation of your shortcomings
2. an element of mystery
3. a smiling, professional photo
4. a list of your favorite rock bands
- a smiling, professional photo
What is a physical sign of approachability?
Select an answer:
1. looking at your smartphone
2. a genuine smile
3. averted eyes
4. crossed arms
- a genuine smile
What two strategies should you use at an event to make yourself more approachable?
Select an answer:
1. Congregate near lesser areas of where people are; introduce yourself to ten people.
2. Wait for others to approach you; wear a shirt with your name on it.
3. Wear something silly; talk to everyone you come in contact with.
4. Congregate near main areas of food and drink; wear an easy-to-read name tag.
- making others feel welcome
Mack and Carol are discussing a project when Rick joins the conversation. What should Mack or Carol do first to help Rick feel included?
Select an answer:
1. Have Rick join in but update him after the conversation is over.
2. Tell Rick to hold off joining in until the conversation is over.
3. Have Rick join the conversation and ask him his opinion about the project.
4. Briefly tell Rick what is being discussed to get him up to speed.
- Briefly tell Rick what is being discussed to get him up to speed.
Cultivating a “host mentality” means _____.
Select an answer:
1. making others feel welcome
2. acting like the maitre’d
3. paying for everything
4. bringing people drinks
- making others feel welcome
