Communicating Nonverbally

Question 1

How do we read nonverbal communication?

1. We read nonverbal cues of others before sending our own.
2. We read it using our 5 senses.
3. Nonverbal communication is processed in specific parts of the brain.
4. Nonverbal and verbal communication is processed in the same part of the brain.

Answer 1

3. Nonverbal communication is processed in specific parts of the brain.
   Correct

Recent brain imaging studies have shown that nonverbal communication is processed in different parts of the brain than verbal communication.

Question 2

How can nonverbal communication help you?

1. presence
2. all of these answers
3. first impressions
4. reputation

Answer 2

2. all of these answers
   Correct

Confident nonverbal affects everything you do. It makes you look more knowledgeable, more approachable and even makes your materials look better!

Question 3

What do you call the process of reading the non verbal signals being sent to you?

1. encoding
2. decoding
3. micro-expressions
4. charisma

Answer 3

2. decoding
   Correct

When we read nonverbal signals from others it is called decoding.

Question 4

Nonverbal enthusiasm is a micropositive that involves which body parts?

1. hands, head and heart
2. head, feet, hips
3. head, shoulders, knees, and toes
4. your entire body

Answer 4

3. head, shoulders, knees, and toes
   Correct

When we get excited or feel positive it makes us feel enthusiastic and brings life to our head, shoulders, knees, and toes. Yes, just like the song!

Question 5

There are four basic space zones – what are they from least to most intimate?

1. public, social, personal, intimate
2. nonverbal, decoding, encoding and power
3. public, personal, social, intimate
4. Trick question - there are actually 5 zones.

Answer 5

1. public, social, personal, intimate
   Correct

The study of space is how people move through four space zones with different people. From least to most intimate they are the public zone, social zone, personal zone and intimate zone.

Question 6

What are micromessages?

1. the nonverbal cues we send in our first impression
2. small nonverbal cues we send and receive between humans
3. how we encode our hidden feelings to others
4. how we decode our hidden feelings to others

Answer 6

2. small nonverbal cues we send and receive between humans
   Correct

Micromessages are the small nonverbal cues humans send to each other. We call these micromessages.

Question 7

A small nonverbal cue of engagement, curiosity and rapport is called a _____.

1. encoding
2. micronegative
3. micropositive
4. decoding

Answer 7

3. micropositive
   Correct

Micropositives are small nonverbal gestures of engagement, curiosity and rapport.

Question 8

When we do not like something we often _____ ourselves.

1. block
2. distance
3. both block and distance
4. neither block nor distance

Answer 8

3. both block and distance
   Correct

When we don’t like something we often move away from it (distance) and protect ourselves (block)

Question 9

The shame gesture, a subtle touch on the forehead, often comes up when _____.

1. tough topics are mentioned
2. you surprise someone
3. none of these answers
4. you tell someone a joke

Answer 9

1. tough topics are mentioned
   Correct

The shame gesture often happens with tough topics like price, job positions, negotiations, relationships, management and money.

Question 10

What is a micronegative?

1. a negative facial expression
2. when someone is acting in a passive aggressive manner
3. a subtle insult
4. a small non-verbal cue signaling disinterest, dislike, or boredom

Answer 10

4. a small non-verbal cue signaling disinterest, dislike, or boredom
   Correct

A micronegative is a small nonverbal cue signaling disinterest, dislike or boredom.

Question 11

What is a pacification gesture?

1. a nonverbal gesture for offering peace or agreement
2. a micropositive that shows excitement towards someone else
3. a micronegative that involves self-touch to pacify or calm one-self
4. a way that our feet move when we are nervous

Answer 11

3. a micronegative that involves self-touch to pacify or calm one-self
   Correct

When we are nervous we often show a micronegative called a pacification gesture which is what we do when we want to calm ourselves down.