Lean Six Sigma Methodology Basics and Quality Improvement in the Clinical Chemistry Laboratory Flashcards

1
Q

The methodology for a Lean Six Sigma QI team will include consideration of
all of the following factors EXCEPT:
a. Define
b. Measure
c. Analyze
d. Improve
e. Communicate

A

e. Communicate

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2
Q

It is reported that the greatest percentage of laboratory errors occur during the
phase.
a. Preanalytical
b. Analytical
c. Postanalytical
d. Proficiency
e. Phlebotomy

A

a. Preanalytical

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3
Q

Calculate the Sigma value for sodium given that the total allowable error is
8%, the bias is 0.9%, and the CV is 2%.
a. 3.6
b. 2.7
c. 7.1
d. 4.5
e. 6.7

A

a. 3.6

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4
Q

Process Sigma is usually represented by:
a. SIPOC
b. DPMO
c. DMAIC
d. OPSpec
e. CLIA

A

b. DPMO ?

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5
Q

Which team member is the coach in a Lean Six Sigma project?
a. Yellow Belts
b. Green Belts
c. Black Belts
d. Blue Belts
e. Sponsors or Champions

A

c. Black Belts

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6
Q

Lean addresses which of the following?
a. Variation
b. Eliminating waste
c. Data-driven errors
d. 7 to 9 month project
e. DMAIC Phases

A

b. Eliminating waste

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7
Q

Which one of these is a best fit for a Kaizen project (Lean)?
a. Design of a new laboratory
b. Improving the flow of a laboratory
c. Improving the turnaround times for the laboratory
d. Reducing laboratory billing errors
e. Both b and c

A

e. Both b and c

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8
Q

Which one of these is best for a Six Sigma project?
a. Design of a new lab
b. Reducing defects of the billing process
c. Reducing defects of blood wastage
d. Both b and c
e. Selecting QC rules for a lab test

A

d. Both b and c

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9
Q

What is not a major component of the IQCP?
a. Quality Assurance
b. Risk Assessment
c. SDS
d. Quality Control Plan

A

c. SDS

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10
Q

An IQCP replaces what quality control program?
a. CMS
b. CAP
c. Six Sigma
d. EOC

A

a. CMS

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11
Q

What are key components of Risk Assessment in IQCP
a. Testing personnel
b. Environment
c. Reagents
d. Test system
e. Specimens
f. All of the above

A

f. All of the above

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