Intervention Process

Question 1

A technique that reinforces the idea that SW is listening to the client and encouraging more information to be gathered (I.e. head nods, parroting phrases, etc.)

Answer 1

Furthering

Question 2

Communication techniques to use in practice
(Beware of cultural differences)

(FOCAS)

Answer 2

Furthering
Open/closed-ended questions
Clarifying/paraphrasing
Active Listening
Summarizing

Question 3

Promote the client’s self-identity by using…

Answer 3

Bias-free language (refers to subtle negative phrasing related to race, socioeconomic status, gender identity, etc.)

Question 4

Four stages of the intervention process

Answer 4

Engagement and Assessment: focused on rapport-building, gathering data, identifying problems
Goal Identification and Intervention planning: plan of care is developed
Implementation: client works towards goals, SW implements selected interventions; assessment of progress happens throughout the stage
Termination and Evaluation: SW should begin this phase at the onset of services as client could abruptly terminate at any moment, follow- up procedures should be discussed

Question 5

Steps in problem solving process

Answer 5

Assess, define, clarify: focus on current problem not the past, examine specific aspects of the problem including behaviors and needs of those involved
Determine possible solutions: encourage clients to refrain from limiting options, clients should gain practice in solution development
Examine options and select/implement a solution
Evaluate and adjust

Question 6

Symbolic modeling

Answer 6

Client watches a visual representation of the modeled behavior (video, tv, images)

Question 7

Live modeling

Answer 7

Client watches as a person performs behaviors

Question 8

Participant modeling or guided participation

Answer 8

Client observes the model then performs and or interacts with the model

Question 9

Covert modeling

Answer 9

Client visualizes desired behavior

Question 10

Tarasoff case

Answer 10

Client killed a victim after their plans went unreported by a clinician
SW are mandated to warn a potential victim and alert authorities if harm is threatened to someone else

Question 11

Communication about the behaviors and reactions of regular and possibly dysfunctional method of interactions or communication

Answer 11

Meta communication