Fire Officer 3rd Edition Chapter 9 Flashcards
What does supervision of firefighters require
Fire Officer conduct regular evaluations to provide feedback on child performance, onto the behavior, problem resolution
What should be an ongoing process throughout the year?
Fire fire evaluations, the annual performance evaluation is a formal written document of the firefighters performance during rating period
What must a fire officer determined for each new fire fighter?
The new firefighters skill, knowledge, aptitude, strength, and weaknesses then set specific expectations for each new fire fighter
The fire officer bills discipline by training to meet?
Performance standards,
using rewards and punishments judiciously,
instilling confidence in in building trust him on the team leaders
creating knowledgeable collective will
Positive or negative discipline is directed towards motivating individuals in group to meet or exceed expectations
Positive
Manessa Pole personnel rules usually require all of the official record of an employees work history to be secured in a
Secured central repository
NFPA 1021
Identifies fire officer to as the level of officer who issues formal evaluation and discipline
What in career fire departments require that every employee who has completed the initial probationary period receive and annual written evaluation for his or her immediate supervisor
Personal regulations
Evaluation is a (subjective or objective) process that is vulnerable to unintentional biases and error
Subjective
Term
(Negative or positive discipline)
Is aimed at discouraging unacceptable behavior in poor performance
Negative discipline
term
Is designed to deal with issues such as substance abuse, emotional or mental health issues, marital our family difficulties, or other difficulties that affect job performance
EAP
Term
And evaluation error that occurs when the fire fire is read it in the middle of the range for all dimensions of work performance
Central tendency
Term
And evaluation air in with a fire fighter is rated on the basis of the performance of another fire fighter and not on the classify job standards
Contrast effect
Term
A reduction in rink, with a corresponding reduction in pay
Demotion
Term
Immoral, mental, physical state in which all ranks respond to the will of the leader
Discipline
Term
And official negative supervisory action at the lowest level of the progressive discipline process
Formal written reprimand
Term
And evaluation air in which the fire fighter is evaluated on the basis of the firefighters personal standers instead of the classified job description stand is
Frame of reference
Term
Any valuation air in which the fire officer takes one aspect of a firefighters job task and applies it to all aspects of work performance
Halo and horn effect
Term
A disciplinary action in which a fire fighter is transferred or assigned to a less desirable or a different work location or assignment
Involuntary transfer or detail
Term
A pre-disciplinary conference that occurs before a Suspension, emotion, or involuntary termination is issued
Loudermill hearing
Where does the term loudermill reference
US supreme court decision. A pre-disciplinary conference that occurs before suspension the motion or involuntary termination
Term
The first level of negative discipline. Considered in formal, this discipline action remains with the fire officer and it’s not part of the firefighters official record
Oral reprimand, warning, admonishment
Term
And informal record maintain by the fire officer that list fire fighter activities by date and includes a brief description, it is used to provide documentation for annual evaluations in special Recognition
Performance log
Term
And evaluation hear that occurs when the evaluators perspective skews the evaluating such as the classified job knowledge skills and abilities are not properly evaluate it
Personal bias
Term
And initial check to determine if there are reasonable grounds to believe that charges against an employee are true and support the proposed termination
Pre-termination hearing
Term
A process for dealing with job related behaviors that does not meet expected are communicated performance standards. The level of discipline increases from mild to more severe punishment if the problem is not correct it
Progressive negative discipline
Term
And evaluation error In which the fire fighter is evaluate it only on incidents that occurred over the past few weeks rather than the entire evaluation.
Recency
Term
A temporary work assignment during an administrative investigation the isolates a fire fighter from the public and usually is administrative assignment away from the fire station
Restrictive duty
Term
It is a period of time when employee is providing additional training to resolve a work performance or behavioral issues
Special evaluation period
Term
A negative disciplinary action that removes a fire fighter from the work location, here she is generally not allowed to perform any fire department duties
Suspension
Term
A document system similar to an accounting balance sheet listing credit in debit, in which a single sheet form is used to list the employees assets on the left and liabilities on the right side so that there is a resemblances of T
T account
Term
A situation in which the organization ends in individuals employment against his or her will
Termination
Term
A written document that is part of a special evaluation. Period the plan identifies performance efficiencies in less the improvement and performance or changes any behavior required to obtain a satisfactory evaluation
Work improvement plan
What is one of the most efficient strategies within the realm of positive discipline
Empowerment
What is the first step in the empowerment process
Local government 101 it helps the fire fighter learn more about the fire department and local government such ass next physical your budget
Two steps to empowerment
1 local government 101
- Success 102-Tools that others have used to achieve success within the fire department
What are four areas a probationary firefighter.
- Fire fighter scale competency, including proficiency as an apparatus operator
- Progress in learning job specific information that covered in basic training such as local fire prevention code in department rules regulations and SOP’s
- Progress in learning the fire company district including streets in target has it
- Performance of other job tasks such as recording deliveries, performing housework, conducting an station tours, completing reports
Difference between volunteer fire department probationary period
Common for multiple people to certify the probational fire fighter. However one officer should oversee the progress of the probationary member
By providing a comprehensive in effect information area., Fire officers have the special opportunity to
Prepare future department leaders
As a general positive discipline should always be used
Before negative discipline
Convincing someone he or she wants to do better and he’s capable and willing to make the effort is the key to
Positive discipline
What is the starting point for positive discipline
Set expectations for behavior and performance
Firefighters can gauge a fire officers level of commitment by observing the characteristics of
Self discipline
Personnel actions, grievances, evaluation reports, and hiring packet information is secured where
Employees personnel file any security central repository
Is positive or negative discipline a stronger force?
Negative
The ultimate level of negative discipline for an employee is
Termination
Regular feedback on evaluations include
Job performance
On duty behavior
Problem resolution
At what step is this employee allowed to review and comment on his or her performance evaluation
Second step
What are the steps of performance evaluation
- A supervisor fills out a standardize evaluation form
- The subordinate is allowed to review and comment on the evaluation
- A face-to-face feedback interview between the supervisor in the subordinate to discuss the evaluation
- Usually completed at the end of the feedback interview is your status goals for this morning to accomplish during the next evaluation.
And informal review session that assess his progress that includes self-evaluation is
Mid year review
How soon before the annual evaluation. So the fire fighter conduct a self evaluation
Six weeks
Disciplinary process is designed to be
Consistent been well documented
What is the third step up negative Desitin process in most organizations
Suspension
What are the four steps of negative discipline
1 informal oral or written reprimand
- Formal written reprimand
- Suspension
4 termination
