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book > Fire Officer 3rd Edition Chapter 11 > Flashcards

Fire Officer 3rd Edition Chapter 11 Flashcards

1
Q

Today’s trained and working with the community is in favor of what kind of programs

A

Community-based local government

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2
Q

The fire department is the second most D centralized and community place function behind with

A

Schools

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3
Q

What is the best method for preventing fire injuries and deaths

A

Perfect the fire or at least reduce the severity

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4
Q

What are the four mechanisms for public education program

A

Goals, objectives, content, and delivery

Depends on resources and circumstances

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5
Q

Want to specialized associations and industry groups have developed national and regional public education programs geared towards meeting local community needs

A

NFPA USFA

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6
Q

Any smaller apartment who is responsible for the development of new public education programs

A

Fire officer as a special project

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7
Q

What is used to make it official announcement to the news media for the fire department PIO

A

Press release

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8
Q

Term

A fire department training program to help citizens understand their responsibilities and preparing for disaster and increase their ability to safely help themselves, their families, and their neighborhood in the first 72 hours of a catastrophe

A

CERT

Community emergency response team

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9
Q

The characteristics of human populations in population segment, especially when used to it and if I consumer market, generally include age, sex, race, income, education, family status

A

Demographics

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10
Q

A comprehensive NFPA school based program focused and injury prevention

A

Risk watch

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11
Q

Forms of Electrical outlets through which usually is create online community/information, ideas, personal messages, and other content

A

Social media

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12
Q

What are examples of public fire safety education programs

A 
Learn not to burn, risk watch, 
stop drop and roll, 
getting to know fire,
 check your clock change your batteries, 
fire safety for babysitters, 
fire safety for seniors, 
wildland fire prevention programs
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13
Q

Risk watched gives children and families to skills in our lives they need to create safer

A

Homes and communities

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14
Q

Risk watch involves

A

Motor vehicle safety,
fire and burned prevention,
choking suffocation in strangulation prevention,
poisoning prevention,
firearms injury prevention, bike and pedestrian safety,
water safety,
natural disasters

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15
Q

Where was CERT first implemented

A

Los Angeles 1985

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16
Q

What does fire prevention week commemorate

A

Oct 8

The anniversary of the great Chicago fire 1871

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17
Q

term

Issues that are dressed as a departmental our community level

A

Systemic needs

18
Q

NFPA media primer to help fire service Publicize community outreach programs

A

“Gives her a message out”

19
Q

NFPA Publication recommends three steps when working with the media

A
  1. Build a strong foundation
  2. Use a proactive out reach
  3. Use measured responsiveness
20
Q

What two things have change the nature of the fire service community relationship in many locals

A

Decay in crime

21
Q

How often is this census nine

A

10 years

22
Q

Term

The characteristics of human population in population segments

A

Demographics

23
Q

How can fire officers use demographic information in their communities

A

To identify days and times when the demand for the fire service will be highest. Serve the community

24
Q

Educational programs method and specific objectives and program format that matches what three things

A

Message, audience, available resources

25
Q

What is the primary goal a fire departments

A

Save lives and property

26
Q

When a citizen makes a request that within the five officers Authority, The fire should?

A

As well as a citizen would like the issue to be forwarded to the next level within the organization

27
Q

If a citizen complains about personnel where should it be forwarded to

A

The supervisor of the individual who is involved

28
Q

What are the steps in general decision making

A
  1. Defined the problem
  2. Generate alternative solutions
  3. Select a solution
  4. Implement the solution
  5. Evaluate the results
29
Q

In regards to decision-making what two things prepare you as a fire officer into a dinner fied pregnant problems, generate realistic solutions, it’s like the best option

A

Training and experience

30
Q

Goals, objectives, content, and delivery mechanisms for fire program education vary depending on the fire departments

A

Resources and circumstances

31
Q

In education of presentation a successful when it causes

A

A change in behavior

32
Q

Fire prevention week has its roots in the

A

Great Chicago fire

Oct 8 1920

Sunday through Saturday

33
Q

The first session of CERT course in the FEMA version is

A

Disaster preparedness

34
Q

Whittier Narrows earthquake 1987 affected what program (communicate was not prepared)

A

CERT

35
Q

When developing an educational program to deliver should follow the how many steps program?

A

5 step

36
Q

What area does the CERT program fall in?

A

CITIZENS CORPS

Has over 2200 programs

37
Q

How many 2.5 hour 9 hour session does CERT have

A
  1. Disaster preparedness
  2. Fire safety and utility control
  3. Disaster medical operations one
  4. Disaster medical operations part two
  5. Light search and rescue operations
  6. CERT organization
  7. Disaster psychology
  8. Terrorism and CERT
  9. Course review and disaster simulation
38
Q

In session 2 of CERT (fire safety and utility control) what is covered?

A

Fire extinguishers, size up of the situation, control of utilities, extinguishment a small fire

39
Q

What is the most common method way a officer would appear as an official spokes person

A

Interview you

40
Q

When speaking to a reporter do not assume

A

“Anything is off record”Instead assume everything you say will be Quoted including conversations before and after the interview

41
Q

2012 NFPA 10 tips to social media

A 
Play in a strategy, 
commit, 
be authentic,
 be current, 
Be social, 
maintain quality, 
Taylor the content to venue Be interested and entertaining, 
consider timing, 
track results

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