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book > Fire Officer 3rd Edition Chapter 3 > Flashcards

Fire Officer 3rd Edition Chapter 3 Flashcards

1
Q

What are three activities necessary to ensure a good working relationship

A

Keep your supervisor informed
make appropriate decisions at your level of responsibility

consult your supervisor before making disciplinary actions or policy changes

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2
Q

What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction

A

First level

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3
Q

What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction

A

First level

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4
Q

What is a fire officer responsible for

A

Accounting for the people and resources at the fire station at work location

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5
Q

Do you have a count for people and resources define officer may

A

Development of a report having a duty outlining staff and equipment status

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6
Q

The beginning of each everybody provided from each work location to them to the Italian or district chief within what time frame

A

First quarter hour of reporting time

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7
Q

The new supervisor and fire officer must make proper notifications as some types of information must be passed up?

A

Chain of command

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8
Q

Each fire department should have what?

A

Agency wide machine that translates his annual goals. Goals are developed annually quarterly and monthly for each fire company

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9
Q

What are the three distinct roles of a company officer

A

Supervisor Commander Trainer

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10
Q

In reference to a company of a schedule as a SUPERVISOR what is his function

A

And official representative of the fire chief

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11
Q

In reference to a company of a schedule as a COMMANDER what is his function

A

Exercise strong direct supervision over the company members when operating at the scene of an emergency

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12
Q

In reference to a company of a schedule as a TRAINER what is his function

A

Responsible for the performance level of the company and must establish a set of expectations that the company will perform at the highest level possible

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13
Q

What does every fire officer have?

A

A supervisor

Keep your supervisor informed, make appropriate company level decisions, and consult your supervisor before making major disciplinary our policy changes

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14
Q

What creates an effective company Officer

A

A model of core values of integrity and ethical behavior combined with the formal symbols

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15
Q

An unethical fire officer is

A

Ineffective in damages the departments reputation

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16
Q

EEOC is the federal agency and power to enforce compliance of what

A

Civil rights act of 1964, equal employment opportunity act of 1972, civil rights act of 1991

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17
Q

Approximately how many lawsuits are filled with the EEOC every year

A

400

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18
Q

Three things a fire officer said follow if he encounters harassment or hostile work complaint

A

Take notes,

make appropriate notifications, do not take sides

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19
Q

If I officer needs to consider the fire station or department facility as a

A

Business work location NOT a home away from home

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20
Q

Employee behavior that requires an immediate correct of action by a supervisor, dozens of lawsuits have shown that feeling to act in the face of such a Haver will create a liability and a loss for the department

A

Actionable items

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21
Q

IAFC Description of a person who has worked at a managing by officer for 3 to 5 years, a certified as a NFPA fire officer three level, and has accomplished formal education equivalent to a bachelors degree

A

Administrative fire officer

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22
Q

What are the requirements of an administrative fire officer

A

Managing officer for 3 to 5 years

NFPA fire officer three

Formal education equivalent to a bachelors degree

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23
Q

A characteristic of a firework place that reflects difference in terms of age cultural background race sex religion sexual orientation

A

Diversity

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24
Q

Decisions in behavior demonstrated by if I ever say that are consistent with the departments core values mission statement in value statement

A

Ethical behavior

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25
Q

A complex system of inherent attributes that determines a person tomorrow and ethical actions and reactions including the quality of being honest

A

Integrity

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26
Q

Formal organization provides

A

The new supervising fire officer with the symbols of power and authority that are associated with the badge, insignia, and distinctive markings on the fire officers helmet

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27
Q

If the department has agreed to the EEOC consent agree it has promised

A

That the court will work to hire qualified individuals who reflect the community

28
Q

Consent decree

A

Can require a variety of activities including community outreach, job fairs, preemployment preparations, and peer group coaching

29
Q

Who should make it a practice to walk around at the fire station during various times of the workday

A

Company level officer

30
Q

When is a walk around more important

A

When the officer is an a big station with multiple companies AND Combination departments

31
Q

Employee behavior that requires an immediate correct of action by the supervisor, dozens of lawsuits have shown that failing to act in the face of such behavior will create a liability any loss for the department

A

Actionable items

32
Q

What does a personal training library start with

A

Three ring notebook and subject matter tabs

33
Q

What should the personal library notebook include

A

Match NFPA 1001,
come from recruit school criteria,
and a list of important topics

34
Q

Unwanted, uninvited, and unwelcome the attention and intimacy in a non-reciprocal relationship

A

Sexual-harassment

35
Q

What should be fax from every fire station to the battalion chief within 15 minutes of reporting times to the station

A

Beginning of shift report

36
Q

Information they must be passed up the chain of command quickly
(Second most important notification after beginning of shift report)

A

Notifications

37
Q

For important items to notify Chief

A

Beginning of shift report, notifications, decision making and problem-solving

38
Q

What records duty crew activities

A

Day book

Or monthly calendar

39
Q

Major changes in how each fire try to relate to his or her formal department organization can occur

A

After each emergency incident

40
Q

Typically the direct responsibility of several fire companies belongs to

A

Battalion chief

41
Q

Define office I will supervise the fire company in a manner that is consistent with the rules and regulations of the

A

Fire department

42
Q

They officer says drive to establish a working relationship with every building manager in there

A

Response district

43
Q

If a fire officer‘s decision is going to have an impact that goes behind the fire officers scope of authority she must

A

Speak to his or her supervisor

44
Q

If it is Asian will have an impact that goes beyond the officers…………It’s time to talk to a supervisor

A

Scope of authority

45
Q

A term that can be used to demonstrate a steadfast adherence to a moral code

A

Integrity

46
Q

Formal organizations post expectations as for what three items

A

Code of conduct, code of ethics, list of value statements

47
Q

Equal employment opportunity and affirmative action laws and department initiatives are in place to address

A

Workplace diversity

48
Q

The standard for evaluating sexual-harassment is based on similar circumstances a reaction by

A

Reasonable person

49
Q

The fire officers designate a roll and conducting an investigation have an EEO complaint depends on the

A

Jurisdiction or the fire department procedures

50
Q

When dealing with a complaint if they officer should shit

A

Keep an open mind, treat the person without a complaint with respect and compassion, do not blame the person fell in the complaint, do not retaliate against the personnel and complaint, follow establish procedures, interview the people involved, look for cooperation or contradiction, keep it confidential, write it all down, Cooperate with government agencies

51
Q

The fire department has an agency wide mission that is translated into

A

Annual goals

52
Q

Term used to describe a broad range of situations in which an employee is subject to discrimination in the workplace

A

Hostile work environment

53
Q

Report projects any staff for Adjustment to the beginning of the shift and it says pay the staffing for the next day

A

Beginning of shift report

54
Q

A starting point is a schedule that insures all the required tasks are completed in what order

A

Logical order

55
Q

The fire officer has one dissipate that………..Will alter their day and require adjustments to the schedule

A

Emergency incidents

56
Q

After completion of initial training and the probationary period many departments acknowledge the achievement with a change in

A

Helmet color or shield

57
Q

What are the four times in a fire fighter career when a major change occurs

A

When the fire fighter completes probationary training, when the fire fighter successfully completes a promotional process and start working as a company commander, the fire fighter becomes a chief officer, firefighter retires

58
Q

Sphere of responsibility

A

If I find relationship with the formal fire department change is primarily due to his or her…..:Within the organization

59
Q

Who has less of a hands on a roll then the officer of a company

A

Chief officer

60
Q

Who often works outside of a hazardous area but still responsible for whatever happens inside of the site

A

Command officer

61
Q

What role functions as a representative of the fire chief

A

Supervisory role or fire officer

62
Q

What is away a fire officer can improve the effectiveness of an unpopular decision

A

Tell the story behind it

63
Q

Who is considered the form of fire department organizations representative at the work location

A

Fire officer

64
Q

If a fire officer has concerns about or objections to an order here she should express them with the supervisor in

A

Private

65
Q

Is the ability of an officer to project an image of being in control of the situation

A

Command presence

66
Q

If the fire officer has the authority to solve a problem here she should

A

Not wait for the supervisor to arrive to solve it

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