Fire Officer 3rd Edition Chapter 3 Flashcards
What are three activities necessary to ensure a good working relationship
Keep your supervisor informed
make appropriate decisions at your level of responsibility
consult your supervisor before making disciplinary actions or policy changes
What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction
First level
What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction
First level
What is a fire officer responsible for
Accounting for the people and resources at the fire station at work location
Do you have a count for people and resources define officer may
Development of a report having a duty outlining staff and equipment status
The beginning of each everybody provided from each work location to them to the Italian or district chief within what time frame
First quarter hour of reporting time
The new supervisor and fire officer must make proper notifications as some types of information must be passed up?
Chain of command
Each fire department should have what?
Agency wide machine that translates his annual goals. Goals are developed annually quarterly and monthly for each fire company
What are the three distinct roles of a company officer
Supervisor Commander Trainer
In reference to a company of a schedule as a SUPERVISOR what is his function
And official representative of the fire chief
In reference to a company of a schedule as a COMMANDER what is his function
Exercise strong direct supervision over the company members when operating at the scene of an emergency
In reference to a company of a schedule as a TRAINER what is his function
Responsible for the performance level of the company and must establish a set of expectations that the company will perform at the highest level possible
What does every fire officer have?
A supervisor
Keep your supervisor informed, make appropriate company level decisions, and consult your supervisor before making major disciplinary our policy changes
What creates an effective company Officer
A model of core values of integrity and ethical behavior combined with the formal symbols
An unethical fire officer is
Ineffective in damages the departments reputation
EEOC is the federal agency and power to enforce compliance of what
Civil rights act of 1964, equal employment opportunity act of 1972, civil rights act of 1991
Approximately how many lawsuits are filled with the EEOC every year
400
Three things a fire officer said follow if he encounters harassment or hostile work complaint
Take notes,
make appropriate notifications, do not take sides
If I officer needs to consider the fire station or department facility as a
Business work location NOT a home away from home
Employee behavior that requires an immediate correct of action by a supervisor, dozens of lawsuits have shown that feeling to act in the face of such a Haver will create a liability and a loss for the department
Actionable items
IAFC Description of a person who has worked at a managing by officer for 3 to 5 years, a certified as a NFPA fire officer three level, and has accomplished formal education equivalent to a bachelors degree
Administrative fire officer
What are the requirements of an administrative fire officer
Managing officer for 3 to 5 years
NFPA fire officer three
Formal education equivalent to a bachelors degree
A characteristic of a firework place that reflects difference in terms of age cultural background race sex religion sexual orientation
Diversity
Decisions in behavior demonstrated by if I ever say that are consistent with the departments core values mission statement in value statement
Ethical behavior
A complex system of inherent attributes that determines a person tomorrow and ethical actions and reactions including the quality of being honest
Integrity
Formal organization provides
The new supervising fire officer with the symbols of power and authority that are associated with the badge, insignia, and distinctive markings on the fire officers helmet
If the department has agreed to the EEOC consent agree it has promised
That the court will work to hire qualified individuals who reflect the community
Consent decree
Can require a variety of activities including community outreach, job fairs, preemployment preparations, and peer group coaching
Who should make it a practice to walk around at the fire station during various times of the workday
Company level officer
When is a walk around more important
When the officer is an a big station with multiple companies AND Combination departments
Employee behavior that requires an immediate correct of action by the supervisor, dozens of lawsuits have shown that failing to act in the face of such behavior will create a liability any loss for the department
Actionable items
What does a personal training library start with
Three ring notebook and subject matter tabs
What should the personal library notebook include
Match NFPA 1001,
come from recruit school criteria,
and a list of important topics
Unwanted, uninvited, and unwelcome the attention and intimacy in a non-reciprocal relationship
Sexual-harassment
What should be fax from every fire station to the battalion chief within 15 minutes of reporting times to the station
Beginning of shift report
Information they must be passed up the chain of command quickly
(Second most important notification after beginning of shift report)
Notifications
For important items to notify Chief
Beginning of shift report, notifications, decision making and problem-solving
What records duty crew activities
Day book
Or monthly calendar
Major changes in how each fire try to relate to his or her formal department organization can occur
After each emergency incident
Typically the direct responsibility of several fire companies belongs to
Battalion chief
Define office I will supervise the fire company in a manner that is consistent with the rules and regulations of the
Fire department
They officer says drive to establish a working relationship with every building manager in there
Response district
If a fire officer‘s decision is going to have an impact that goes behind the fire officers scope of authority she must
Speak to his or her supervisor
If it is Asian will have an impact that goes beyond the officers…………It’s time to talk to a supervisor
Scope of authority
A term that can be used to demonstrate a steadfast adherence to a moral code
Integrity
Formal organizations post expectations as for what three items
Code of conduct, code of ethics, list of value statements
Equal employment opportunity and affirmative action laws and department initiatives are in place to address
Workplace diversity
The standard for evaluating sexual-harassment is based on similar circumstances a reaction by
Reasonable person
The fire officers designate a roll and conducting an investigation have an EEO complaint depends on the
Jurisdiction or the fire department procedures
When dealing with a complaint if they officer should shit
Keep an open mind, treat the person without a complaint with respect and compassion, do not blame the person fell in the complaint, do not retaliate against the personnel and complaint, follow establish procedures, interview the people involved, look for cooperation or contradiction, keep it confidential, write it all down, Cooperate with government agencies
The fire department has an agency wide mission that is translated into
Annual goals
Term used to describe a broad range of situations in which an employee is subject to discrimination in the workplace
Hostile work environment
Report projects any staff for Adjustment to the beginning of the shift and it says pay the staffing for the next day
Beginning of shift report
A starting point is a schedule that insures all the required tasks are completed in what order
Logical order
The fire officer has one dissipate that………..Will alter their day and require adjustments to the schedule
Emergency incidents
After completion of initial training and the probationary period many departments acknowledge the achievement with a change in
Helmet color or shield
What are the four times in a fire fighter career when a major change occurs
When the fire fighter completes probationary training, when the fire fighter successfully completes a promotional process and start working as a company commander, the fire fighter becomes a chief officer, firefighter retires
Sphere of responsibility
If I find relationship with the formal fire department change is primarily due to his or her…..:Within the organization
Who has less of a hands on a roll then the officer of a company
Chief officer
Who often works outside of a hazardous area but still responsible for whatever happens inside of the site
Command officer
What role functions as a representative of the fire chief
Supervisory role or fire officer
What is away a fire officer can improve the effectiveness of an unpopular decision
Tell the story behind it
Who is considered the form of fire department organizations representative at the work location
Fire officer
If a fire officer has concerns about or objections to an order here she should express them with the supervisor in
Private
Is the ability of an officer to project an image of being in control of the situation
Command presence
If the fire officer has the authority to solve a problem here she should
Not wait for the supervisor to arrive to solve it
